PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comfort Keepers Home Care and Visiting Angels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comfort Keepers Home Care
Visiting Angels

Comfort Keepers Home Care and Visiting Angels Overview

Total reviews
112
212
Company responses
2
1
Issues resolved
1
1

Comfort Keepers Home Care and Visiting Angels Consumer Ratings

Rank
328 out of 1956 in Hospitals, Clinics and Medical Centers category
304 out of 1956 in Hospitals, Clinics and Medical Centers category
Customer service
232 in category
237 in category
Diversity of Products or Services
300 in category
275 in category
Website
248 in category
235 in category
Product or Service Quality
240 in category
196 in category

Comfort Keepers Home Care and Visiting Angels Rating Details

Customer service
1.4 (46 reviews)
1.4 (72 reviews)
Reviewer's quote

What kind of service is that !!! . You are the worse company we ever have . no aid is coming on weekend inspite of someone assigned on these days...

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...Remember that customer service is first and foremost the most crucial and important thing about this job. Owner only cared about the money - no respect for employee. Believed in blaming all the staff employees for the revenue declines...

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Diversity of Products or Services
1.5 (36 reviews)
1.7 (57 reviews)
Reviewer's quote

Comfort Keepers locations are franchises and services vary based on ownership. Some are marvelous - well-run by responsible caring owners and with well-trained caring staff. That is not the case with the franchise in Bentonville, AR...

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...RESEARCH BEFORE YOU WORK FOR OR HIRE ANY ELDER CARE SERVICES. It makes me very sad & angry to know that there are agencies like this who abuse & take advantage of the elderly. ..

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Website
2 (35 reviews)
2.2 (59 reviews)
Reviewer's quote

The Beachwood office has incompetent , unprofessional and Rude lady i complained before but the Owner does not care . They are lazy to provide care to my father . We are regret to have this company

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I had called Visiting Angels 800 number . Talked to two different people and 3 people left me messages that they would be in office at 8am next morning calling me back from my local area, with their names and local number. Next morning came and went. Gave numerous calls to local office. We are so...

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Product or Service Quality
1.5 (32 reviews)
1.7 (63 reviews)
Reviewer's quote

...Couldn't ask for better service. It was often beyond what they were responsible for...

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...Terrible service do not use for your loved ones..

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Comfort Keepers Home Care and Visiting Angels Pros and Cons

Pros
  • Always answered phone
  • Quality of caregivers
  • Personal caregivers
  • Very professional
  • Outstanding service
  • Most workers were caring
Cons
  • Incompetent office staff
  • Lack of training of caregivers
  • Untrained caregivers
  • Ignorant
  • Very unprofessional
  • Unprofessionalism

Comfort Keepers Home Care and Visiting Angels Most Positive Reviews

Top rated reviews
5

We have had the pleasure of excellent care for my elderly Mother for the last 7 years in the Northern Suburbs of Chicago...

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5

Visiting Angels has cared for my dad, and for another dear friend of our family. They did a great job on screening...

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4.5

I just started working for the Comfort Keepers in Plymouth - they are also on the Cape. We have a new owner who is an RN...

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5

Vivisting angels,so great and yes they care very much wouldnt work for anybody else if your mad its because you have not...

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Comfort Keepers Home Care and Visiting Angels Most Critical Reviews

Lowest rated reviews
1

The company still remains at the Kalamazoo office,I sincerely hope they make changes.The care they provided needed extre...

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1

VA care giver was suppose to assist my mother with taking baths. She didn't. In fact, none of them did. I guess they...

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1

I had to give them a deposit for services. That is their policy. That was okay but they took my money and I have not...

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1

They would rather drug your loved one with adavan or xanax than care for them. They let them sleep drugged all day long...

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Comfort Keepers Home Care and Visiting Angels Latest Reviews

Recent published reviews
No votes

The Beachwood office has incompetent , unprofessional and Rude lady i complained before but the Owner does not care ....

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1

Hired these people for my dad. The director said shed *** caregiver that would be consistent so my dad would feel...

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1

What kind of service is that !!! . You are the worse company we ever have . no aid is coming on weekend inspite of...

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1

I worked as a Caregiver for VA for over five years. I was expected to use my car for Client errands and appointments wit...

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Comfort Keepers Home Care and Visiting Angels Products and Services

Most reviewed product and services
  • Comfort Keepers Home Care Customer Care (15 reviews)
  • Comfort Keepers Home Care Adult Care (11 reviews)
  • Visiting Angels Adult Care (19 reviews)
  • Visiting Angels Customer Care (18 reviews)
  • Visiting Angels Owner (17 reviews)