PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comfort Keepers Home Care and Right At Home as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comfort Keepers Home Care
Right At Home

Comfort Keepers Home Care and Right At Home Overview

Total reviews
112
46
Company responses
2
0
Issues resolved
1
0

Comfort Keepers Home Care and Right At Home Consumer Ratings

Rank
330 out of 1980 in Hospitals, Clinics and Medical Centers category
272 out of 1980 in Hospitals, Clinics and Medical Centers category
Customer service
236 in category
206 in category
Diversity of Products or Services
302 in category
261 in category
Website
250 in category
229 in category
Product or Service Quality
242 in category
224 in category

Comfort Keepers Home Care and Right At Home Rating Details

Customer service
1.4 (46 reviews)
1.5 (25 reviews)
Reviewer's quote

What kind of service is that !!! . You are the worse company we ever have . no aid is coming on weekend inspite of someone assigned on these days...

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Lousy customer service! Phony and not friendly! up up up with their noses...

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Diversity of Products or Services
1.5 (36 reviews)
1.8 (20 reviews)
Reviewer's quote

Comfort Keepers locations are franchises and services vary based on ownership. Some are marvelous - well-run by responsible caring owners and with well-trained caring staff. That is not the case with the franchise in Bentonville, AR...

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I work privately in a home for a family that uses RAH services. I'd have to say the way issues are handled are some of the worst customer service practices i've seen for a 'home care agency'. They do NOT care about placing a WANTED caregiver on a job, they care about their bottom dollar and that's...

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Website
2 (35 reviews)
2.2 (18 reviews)
Reviewer's quote

The Beachwood office has incompetent , unprofessional and Rude lady i complained before but the Owner does not care . They are lazy to provide care to my father . We are regret to have this company

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Look tried right at home. Don't do it. They will do there best to get you in trouble for eler abuse even though you pay a fortune for bath care and cleaning. The white assistant have my mom a bath and then cleaned the house and I PAId for it. She really helped mom out. The black assistant didn't...

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Product or Service Quality
1.5 (32 reviews)
1.5 (23 reviews)
Reviewer's quote

...Couldn't ask for better service. It was often beyond what they were responsible for...

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I have used various caring companies but found Right at Home be elitist in caring, they provide a bespoke service and are the only caring company i have used that actually do what they say they will do. They have provided care for my mother since March of this year. I find the company and all the...

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Comfort Keepers Home Care and Right At Home Pros and Cons

Pros
  • Always answered phone
  • Quality of caregivers
  • Personal caregivers
  • Two of the five caregivers they sent to our home
Cons
  • Incompetent office staff
  • Lack of training of caregivers
  • Untrained caregivers
  • Customer service
  • In particular the assault by the care giver

Comfort Keepers Home Care and Right At Home Most Positive Reviews

Top rated reviews
5

We have had the pleasure of excellent care for my elderly Mother for the last 7 years in the Northern Suburbs of Chicago...

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5

In 2 months we had several caregivers in and out of the house. They could not keep anyone that we liked. When we...

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4.5

I just started working for the Comfort Keepers in Plymouth - they are also on the Cape. We have a new owner who is an RN...

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5

I find this to be the most professional and courteous company in the Pinellas County area. They go beyond what is...

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Comfort Keepers Home Care and Right At Home Most Critical Reviews

Lowest rated reviews
1

The company still remains at the Kalamazoo office,I sincerely hope they make changes.The care they provided needed extre...

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1

Let me just say ive done this work for many years right at home MAKES u take on call shifts even if yr at full time...

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1

I had to give them a deposit for services. That is their policy. That was okay but they took my money and I have not...

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1

My caregiver assaulted me while I was asleep.

I have no idea why. I am still stunned and sore.

However, she has 23...

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Comfort Keepers Home Care and Right At Home Latest Reviews

Recent published reviews
No votes

The Beachwood office has incompetent , unprofessional and Rude lady i complained before but the Owner does not care ....

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1

Look tried right at home. Don't do it. They will do there best to get you in trouble for eler abuse even though you pay...

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1

What kind of service is that !!! . You are the worse company we ever have . no aid is coming on weekend inspite of...

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4.8

I have used various caring companies but found Right at Home be elitist in caring, they provide a bespoke service and ar...

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Comfort Keepers Home Care and Right At Home Products and Services

Most reviewed product and services
  • Comfort Keepers Home Care Customer Care (15 reviews)
  • Comfort Keepers Home Care Adult Care (11 reviews)
  • Right At Home Adult Care (10 reviews)
  • Right At Home Customer Care (8 reviews)
  • Right At Home Owner (2 reviews)