PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comfort Keepers Home Care and Kaiser Permanente as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comfort Keepers Home Care
Kaiser Permanente

Comfort Keepers Home Care and Kaiser Permanente Overview

Total reviews
112
489
Company responses
2
0
Issues resolved
1
1

Kaiser Permanente was first mentioned on PissedConsumer on May 3, 2008 and since then this brand received 489 reviews. It is 377 reviews more than Comfort Keepers Home Care received since Feb 1, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Comfort Keepers Home Care customer support team than with Kaiser Permanente customer service.

Comfort Keepers Home Care and Kaiser Permanente Consumer Ratings

Rank
311 out of 2946 in Hospitals, Clinics and Medical Centers category
100 out of 1880 in Insurance category
Customer service
225 in category
111 in category
Staff
292 in category
79 in category
Diversity of Products or Services
289 in category
109 in category

Comfort Keepers Home Care and Kaiser Permanente Rating Details

Customer service
1.4 (46 reviews)
1.4 (197 reviews)
Reviewer's quote

What I like is that she is very ethical as she knows other providers and services that are first covered by insurance meaning less out of pocket for the customer. Hours are tough - but if I don't want to work for than 8 they do not schedule me for more than 8. I typically work Sundays and Wednesday...

Marilyne

KP’s billing practices are frequently in error and it takes extensive customer intervention to get the errors corrected. I am using KP’s Medicare Advantage and have been erroneously charged $155 for visits to my primary doctor even though they admit I paid the $5 co-pay. The bill stated that I was...

PissedConsumer1709484
Staff
1.5 (42 reviews)
1.8 (185 reviews)
Reviewer's quote

...Some are marvelous - well-run by responsible caring owners and with well-trained caring staff. That is not the case with the franchise in Bentonville, AR. If all your loved one needs is companionship and limited assistance this is ok...

Pam L

...knees and my primary care physician keeps telling me to take tylenol clearly he believes that tylenol is the answer for everything as does the entire kaiser staff . my wife needed a ct scan with dye and the radiologist missed the vein and blew her arm up like a balloon. Theres so much more to share about kaiser but im not writing a novel...

PissedConsumer1383921
Diversity of Products or Services
1.5 (36 reviews)
1.7 (153 reviews)
Reviewer's quote

...The patient complains for the services of the company. The staff of the office are unable to help the employees for situation and didn't solve the patients issues. The manager had problem with Hispanic employees and he is so mean...

PissedConsumer912029

I am writing this complain about my visit to the ER at Kaiser Permanente at 1am on July 4th. I went there because my edema in my feet was very bad and have been having much pain in left side abdomen for almost 2 weeks. The nurse that helped me was nice her name was Rehme. But then I was assigned...

Broderick

Comfort Keepers Home Care and Kaiser Permanente Pros and Cons

Pros
  • Always answered phone
  • Quality of caregivers
  • Personal caregivers
  • Doctor
  • Website
  • Some of the nurses are nice
Cons
  • Incompetent office staff
  • Lack of training of caregivers
  • Untrained caregivers
  • Customer service
  • Rising costs and bad service
  • No good answers

Comfort Keepers Home Care and Kaiser Permanente Most Positive Reviews

Top rated reviews
5

We have had the pleasure of excellent care for my elderly Mother for the last 7 years in the Northern Suburbs of Chicago...

5

Belonged to Kaiser S. Calif for 20 yrs and never been dissatisfied. Best ever.

Comfort Keepers Home Care and Kaiser Permanente Most Critical Reviews

Lowest rated reviews
1

The company still remains at the Kalamazoo office,I sincerely hope they make changes.The care they provided needed extre...

1

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from...

Comfort Keepers Home Care and Kaiser Permanente Latest Reviews

Recent published reviews

The Beachwood office has incompetent , unprofessional and Rude lady i complained before but the Owner does not care ....

Read all 112 reviews
3.2

Six months earlier I stop self medicating ,things did not go well I lay in the fetal position on the sofa when I...

Read all 489 reviews

Comfort Keepers Home Care and Kaiser Permanente Products and Services

Most reviewed product and services
  • Comfort Keepers Home Care Customer Care (15 reviews)
  • Comfort Keepers Home Care Adult Care (11 reviews)
  • Kaiser Permanente Medical Care (83 reviews)
  • Kaiser Permanente Doctor (82 reviews)
  • Kaiser Permanente Customer Care (38 reviews)