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Comfort Inn

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $23.6K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • One young man ag front desk was helpful--but only the one person 1
  • Hotell is beautiful 1
  • Clean 1

Customers don't like

  • Worse management with disgusting attitude3
  • Unsanitary rooms3
  • Which was not booked or extended by the person on folio1
  • Untrained staff including the gm1
  • Unhelpful desk staff1
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1077 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Price 3
  • Chat feature 3
  • Ease of booking 2
  • Complete dishonest business model 2
  • Website 1

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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