PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Days Inn and Comfort Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Days Inn
Comfort Inn

Days Inn and Comfort Inn Overview

Total reviews
312
123
Company responses
1
0
Issues resolved
0
0

Days Inn was first mentioned on PissedConsumer on Dec 8, 2007 and since then this brand received 312 reviews. It is 189 reviews more than Comfort Inn received since Jun 5, 2008.

Days Inn and Comfort Inn Consumer Ratings

Rank
234 out of 1799 in Hotels and Resorts category
152 out of 1799 in Hotels and Resorts category
Staff
189 in category
155 in category
Customer service
175 in category
124 in category
Price Affordability
136 in category
105 in category

According to consumer ratings and reviews, Comfort Inn ranks 82 points higher in the Hotels and Resorts category than Days Inn. People gave Days Inn 1.5 stars for Staff criterion in Hotels and Resorts category and it is 209 points higher than the worst rated brand in this category. At the same time, Comfort Inn was rated 1.7 stars for Staff criterion in this category and it is 243 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Comfort Inn has a higher rating than Days Inn. Regarding Price Affordability criterion, consumers gave Days Inn 2 stars and it is 66% greater than other in category. Comfort Inn however was rated 2.4 stars and it is 74% greater than other in category.

Days Inn and Comfort Inn Rating Details

Staff
1.5 (100 reviews)
1.7 (52 reviews)
Reviewer's quote

...Was told by night staff I could not have milk or juice that night because it was only for breakfast. Air conditioner looked awful and could not keep the room cool enough. In all my years of travel, this was, by far, the worst place I have ever stayed...

Paul C

Great food!! Reasonable price! very clean rooms and great staff :clap:..

Allen g
Customer service
1.3 (99 reviews)
1.5 (54 reviews)
Reviewer's quote

...So I called customer service they said they will investigate and get back to us. I also got an email from the general manager saying he would refund us for $16. Said if we had told him about the room first thing he would have refunded us and sold the room to someone else...

Casey b

I am sorely disappointed with the customer service at the Comfort Inn in Defiance Ohio. First upon check-in I was asked to pay a high price than what was quoted to me on website therefore I needed to provide proof of said quote in order to receive it. Secondly when we arrive in our room we find a...

PissedConsumer928760
Price Affordability
2 (89 reviews)
2.4 (44 reviews)
Reviewer's quote

...The price of the room was good and the people very nice, however, the breakfast served was well below other chains such as Super 8. I did like the private secured parking, but, that shower/tub really grossed us out..

Ken W

...as we were told that the prices would be dropped to the red cross price for us. This is sad to say that i will never stay at that inn ever if you plan on lying to people just so they keep your prices up and not help people from a fire. who have been displaced for almost 5 weeks now...

PissedConsumer1244581

Days Inn and Comfort Inn Pros and Cons

Pros
  • Parking
  • Location
  • Easy to rent
  • Rooms were nice
  • Hotell is beautiful
  • Clean
Cons
  • Nasty rooms and bathrooms
  • Horable customer service
  • Stains on bedspreads
  • Terrible customer service
  • Worse management with disgusting attitude
  • Incompetent manager

Days Inn and Comfort Inn Most Positive Reviews

Top rated reviews
5

First the staff are great except maintenance upon my 76year old mom checking inn to room 111 at main st days inn she...

5

Great food!! Reasonable price! very clean rooms and great staff Clapping

Days Inn and Comfort Inn Most Critical Reviews

Lowest rated reviews
1

DO NOT STAY HERE! WORST CUSTOMER SERVICE EVER, AND THIS IS NOT, I REPEAT NOT, A PET FRIENDLY HOTEL!!!!! I CALLED TO...

1

Comfort Inn & Suites (PA 450)

MANGER DINA AN ABSOLUTE DISGRACE TO CUSTOMER SERVICE!

TREATS GUESTS LIKE CRIMINALS O...

Days Inn and Comfort Inn Latest Reviews

Recent published reviews

What happened ? I had a surge go thru my body that knocked the whole power to the room out. Everything went out. Had to...

Read all 312 reviews
2.9

The operations manager Ceda Johnson has a bad attitude and doesnt do anything about your complaint. The hotel is gross...

Read all 123 reviews

Days Inn and Comfort Inn Products and Services

Most reviewed product and services
  • Days Inn Room (128 reviews)
  • Days Inn Sanitary Conditions (31 reviews)
  • Days Inn Manager (23 reviews)
  • Comfort Inn Manager (21 reviews)
  • Comfort Inn Customer Care (15 reviews)
  • Comfort Inn Sanitary Conditions (12 reviews)