PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fifth Third Bank and Comerica Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fifth Third Bank
Comerica Bank

Fifth Third Bank and Comerica Bank Overview

Total reviews 598 216
Company responses 0 0
Issues resolved 2 0

Fifth Third Bank and Comerica Bank Consumer Ratings

Rank
110 out of 749 in Banks category
65 out of 749 in Banks category
Customer service
97 in category
62 in category
Product or Service Quality
62 in category
39 in category
Reliability
80 in category
33 in category
Website
104 in category
88 in category

Fifth Third Bank and Comerica Bank Rating Details

Customer service
1.3 (207 reviews)
1.5 (70 reviews)
Reviewer's quote

...I called 2 days ago ; finally spoke to DENICIA, in Customer Service, after 1/2 hour wait. She told me she would have a Supervisor call me back to handle my complaint. Today, after waiting 2 days, I called again, waited for 15 min...

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...I have tried to call your Customer Service but it hung up. Please answer urgently. Regards, App-Accessory Corp..

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Product or Service Quality
1.5 (180 reviews)
1.8 (57 reviews)
Reviewer's quote

Since they did nothing I played detective -contacted seller- got a return authorization and sent defective product back I sent Fifth Third Bank the USPS tracker Number for their records They ignore it charged the bill back to me and started charging service fees They also sent my file to credit...

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No Dam Help What So Ever All I Get Is One Computer after another with No costumer service help..

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Reliability
1.3 (165 reviews)
1.7 (63 reviews)
Reviewer's quote

I call the 800 number on the back of my card and I can never reach a live person. It have me to put in my son or account number, then my 4 letter pin, then tells me by card is blocked, then the phone disconnect, What is wrong 5/3rd ? Then I go online and I have to go thru all your 800 numbers until...

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Money keeps being taken off my card

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Website
1.7 (158 reviews)
1.8 (58 reviews)
Reviewer's quote

They blocked me from the website when I wouldn't agree to their radical contract amendment. They already tricked me by postponing a refund they owe me for 3 years. Also if you want a Mastercard from them don't bother...

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...I can't even access their website. Comerica is no better because when I inquire about the DirectExpress system I'm shuttled off to a system that is inoperable. And to top it off I cannot access my money...

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Fifth Third Bank and Comerica Bank Pros and Cons

Pros
  • Customer service
  • Nice people at local branch
  • That i stood my ground
  • Cant get live agent
  • Nice when i opened account
  • How nice they were when i opened the account
Cons
  • Awful customer service
  • Fees
  • Dont value their customers like they should
  • Customer service
  • No one is helping me
  • Everything about direcxt express

Fifth Third Bank and Comerica Bank Most Positive Reviews

Top rated reviews
5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

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5

I check my balance everyday and had $560.00 withdrawn from my account on a Saturday was frustrating. I called the 800...

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5

Tried to deposit an Australian check in Estero, Florida, from the Estate of a relative which was crossed and marked...

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5

I have tried to stop the illegal money drain but can get no help from you. You just continue to profit by my changing...

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Fifth Third Bank and Comerica Bank Most Critical Reviews

Lowest rated reviews
1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

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1

I have a US Direct Express Debit Card with the Coamerica Bank which is where my Social Security checks were direct-depos...

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1

Do not use fifth third they hold pending items until you have a low balance then unpend everything to make you over...

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1

I work for a small business (as defined by the banking industry). We have had an account with Comerica for over 20...

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Fifth Third Bank and Comerica Bank Latest Reviews

Recent published reviews
1

No word from fifth third back regarding the check that has NOT been posted to my loan

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4

Unlink email address and phone number from closed accounts with Zelle.

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No votes

Cant get thru to talk to anyone , on hold over an hr no one ever answers after multiple trys very frustrating. Want my...

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No votes

No communication to solve the problem with my debit card

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Fifth Third Bank and Comerica Bank Products and Services

Most reviewed product and services
  • Fifth Third Bank Loan (82 reviews)
  • Fifth Third Bank Checking Account (80 reviews)
  • Fifth Third Bank Banking Service (36 reviews)
  • Comerica Bank Banking Service (12 reviews)
  • Comerica Bank Checking Account (10 reviews)
  • Comerica Bank Mortgage (2 reviews)