PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fifth Third Bank and Comerica Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fifth Third Bank
Comerica Bank

Fifth Third Bank and Comerica Bank Overview

Total reviews
558
160
Company responses
0
0
Issues resolved
2
0

Fifth Third Bank and Comerica Bank Consumer Ratings

Rank
91 out of 709 in Banks category
57 out of 709 in Banks category
Customer service
85 in category
No votes
Product or Service Quality
61 in category
No votes
Website
100 in category
No votes
Reliability
74 in category
No votes

Fifth Third Bank and Comerica Bank Rating Details

Customer service
1.3 (184 reviews)
No votes
Reviewer's quote

Their customer service is the worst, highly unprofessional and rude. It's like their management hand picked mentally challenged and retarded personal who can not answer a simple question, don't even try asking them to do some minor banking. They got me so frustrated and mad with their stupidity...

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...I've been trying to get through the customer service number on the back of the card for 9 days...

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Product or Service Quality
1.4 (162 reviews)
No votes
Reviewer's quote

...So I called customer service and they said it shouldn't be an issue. The branch called me back and had magically found money to cash their own check. I got to the branch and had to only request Wendy to preform this daunting task...

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...Direct Express card to transfer funds was not made available to me ? Upon attempting to acquire information , l was disconnected as the minute l waited to hopefully speak to a service person , was tolong of a hold time --- very poor and unacceptable. In mine or anyone's time of need..

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Website
1.7 (144 reviews)
No votes
Reviewer's quote

...I have tried getting on the website to request this assistance but cannot log into my account or create one..

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Not with direct express or Comerica Bank but someone else just need there help Comerica Bank solved the inability to get ahold of direct exptessmerica bank forstcall co

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Reliability
1.3 (143 reviews)
No votes
Reviewer's quote

Checked my checking account and it's negative $500,000. I call to ask why and the rudest lady ever tells m e my account is under investigation for suspicious activity and that there is nothing she can do. She has no clue how to help. Just said someone will contact in a few weeks. I asked if this...

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How would I receive my stimulous check I have no routing number or check number for my disability check

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Fifth Third Bank and Comerica Bank Pros and Cons

Pros
  • Customer service
  • That i stood my ground
  • Nice people at local branch
  • Responsiveness
  • Nice when i opened account
  • Cant get live agent
Cons
  • Awful customer service
  • Fees
  • Dont value their customers like they should
  • Customer service
  • Customer service sucks
  • No one is helping me

Fifth Third Bank and Comerica Bank Most Positive Reviews

Top rated reviews
5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

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5

I check my balance everyday and had $560.00 withdrawn from my account on a Saturday was frustrating. I called the 800...

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5

Tried to deposit an Australian check in Estero, Florida, from the Estate of a relative which was crossed and marked...

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5

I have tried to stop the illegal money drain but can get no help from you. You just continue to profit by my changing...

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Fifth Third Bank and Comerica Bank Most Critical Reviews

Lowest rated reviews
1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

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1

I have a US Direct Express Debit Card with the Coamerica Bank which is where my Social Security checks were direct-depos...

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1

Do not use fifth third they hold pending items until you have a low balance then unpend everything to make you over...

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1

I work for a small business (as defined by the banking industry). We have had an account with Comerica for over 20...

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Fifth Third Bank and Comerica Bank Latest Reviews

Recent published reviews
1.3

Checked my checking account and it's negative $500,000. I call to ask why and the rudest lady ever tells m e my account...

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No votes

I never recieved my Alabama unemployment debit card I have funds on it I tried resolving it online and the auto mated...

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1

I visited Fifth Third Bank on May 09, 2020, to deposit Laundry coin
Priscilla Carrillo screams at two senior citizens who...

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No votes

I have not heard if they are sending one or not. This is ridiculous

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Fifth Third Bank and Comerica Bank Products and Services

Most reviewed product and services
  • Fifth Third Bank Account (89 reviews)
  • Fifth Third Bank Loan (80 reviews)
  • Fifth Third Bank Checking Account (78 reviews)
  • Comerica Bank Customer Care (29 reviews)
  • Comerica Bank Account (27 reviews)
  • Comerica Bank Banking Service (10 reviews)