PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comerica Bank and Fifth Third Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comerica Bank
Fifth Third Bank

Comerica Bank and Fifth Third Bank Overview

Total reviews
120
499
Company responses
0
0
Issues resolved
0
2

Fifth Third Bank was first mentioned on PissedConsumer on Jan 27, 2008 and since then this brand received 499 reviews. It is 379 reviews more than Comerica Bank received since Jul 13, 2008.

Comerica Bank and Fifth Third Bank Consumer Ratings

Rank
53 out of 1027 in Banks category
89 out of 1027 in Banks category
Customer service
58 in category
88 in category
Reliability
28 in category
75 in category
Website
71 in category
100 in category

According to consumer ratings and reviews, Comerica Bank ranks 36 points higher in the Banks category than Fifth Third Bank. People gave Comerica Bank 1.5 stars for Customer service criterion in Banks category and it is 156 points higher than the worst rated brand in this category. At the same time, Fifth Third Bank was rated 1.3 stars for Customer service criterion in this category and it is 126 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Comerica Bank has a higher rating than Fifth Third Bank. Regarding Website criterion, consumers gave Comerica Bank 1.8 stars and it is 67% greater than other in category. Fifth Third Bank however was rated 1.6 stars and it is 53% greater than other in category.

Comerica Bank and Fifth Third Bank Rating Details

Customer service
1.5 (46 reviews)
1.3 (160 reviews)
Reviewer's quote

...is the most terrible customer service I have ever received. And why I should have to pay to speak with a human being is deplorable. Please tell me which US government department I can write or email to to express my dissatisfaction with you institution..

Arthur Y

... really made the transactions! I WAS IN JACKSONVILLE FLORIDA, MY DAUGHTER WAS AT WORK AND WE CAN PROVE BOTH! But Fifth Third refuses to stand up for their own customer and I am out $850. 00 all due to the negligence and lies of Fifth Third Bank. Unless you have money you want to just toss away, DO NOT EVER STEP FOOT IN A FIFTH THIRD BANK, THEY WILL CHARGE YOU FOR FRAUD ALERT AND THEN LET SOMEONE STEAL YOUR MONEY, NOT NOTIFY YOU IN TIME TO STOP ANYTHING AND THEN SAY YOU DID IT....

Connie C
Reliability
1.7 (41 reviews)
1.3 (121 reviews)
Reviewer's quote

We ( my husband and myself ) have been with Comerica for decades now. We have no complaints about the bank itself. However for weeks now we cannot log into the online banking. We have tried everything to log in for about 2 weeks and cannot log in!

Mihika

purchased an RV with installment loan from these people set up thru the dealer... received my payment coupon and attempted to set up account on line... received a message to call an 800 #... several calls and time wasted having to listen to automated messages... enter ss # enter loan #... office...

Bridget H
Website
1.8 (40 reviews)
1.6 (123 reviews)
Reviewer's quote

too much bad to list on them - amazon screwed up by taking immideatly threw the pinless debit after 3 exact same orders were taken, direct said there was a hold that was removed, and amazon got it all (158.40 x 3 = $475.20), amazon says they made sure i was credited back - bank says it was never...

Kristy

...I attempted to send them an email via their website but can't since I'm not a member. The kicker to this entire story- the location this occurred at is 5/3 TRAINING LOCATION!..

Julie P

Comerica Bank and Fifth Third Bank Pros and Cons

Pros
  • Responsiveness
  • Nice when i opened account
  • Cant get live agent
  • That i stood my ground
  • Website online banking
  • Fact that i can close this account soon
Cons
  • Customer service
  • Customer services
  • No one is helping me
  • Awful customer service
  • Fees
  • Not professional

Comerica Bank and Fifth Third Bank Most Positive Reviews

Top rated reviews
5

I check my balance everyday and had $560.00 withdrawn from my account on a Saturday was frustrating. I called the 800...

5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

Comerica Bank and Fifth Third Bank Most Critical Reviews

Lowest rated reviews
1

I have a US Direct Express Debit Card with the Coamerica Bank which is where my Social Security checks were direct-depos...

1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

Comerica Bank and Fifth Third Bank Latest Reviews

Recent published reviews
4.4

We ( my husband and myself ) have been with Comerica for decades now. We have no complaints about the bank itself....

Read all 120 reviews
1

purchased an RV with installment loan from these people set up thru the dealer... received my payment coupon and...

Read all 499 reviews

Comerica Bank and Fifth Third Bank Products and Services

Most reviewed product and services
  • Comerica Bank Customer Care (28 reviews)
  • Comerica Bank Account (24 reviews)
  • Comerica Bank Banking Service (6 reviews)
  • Fifth Third Bank Account (83 reviews)
  • Fifth Third Bank Loan (79 reviews)
  • Fifth Third Bank Checking Account (73 reviews)