PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comerica Bank and Fifth Third Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comerica Bank
Fifth Third Bank

Comerica Bank and Fifth Third Bank Overview

Total reviews 188 586
Company responses 0 0
Issues resolved 0 2

Comerica Bank and Fifth Third Bank Consumer Ratings

Rank
58 out of 739 in Banks category
102 out of 739 in Banks category
Customer service
58 in category
93 in category
Reliability
34 in category
82 in category
Product or Service Quality
36 in category
60 in category
Website
95 in category
100 in category

Comerica Bank and Fifth Third Bank Rating Details

Customer service
1.5 (63 reviews)
1.3 (200 reviews)
Reviewer's quote

...I have tried to call your Customer Service but it hung up. Please answer urgently. Regards, App-Accessory Corp..

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Customer service here is terrible. Every month I pay my auto loan online and the past three months my account has said no record of account. I have to call each time and have my account reset...

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Reliability
1.7 (54 reviews)
1.3 (160 reviews)
Reviewer's quote

I received a check through your bank and when I called to verify the check you bank teller would not help me.so that being said I will never bank with you and if anyone ask about your bank I will steer them to another bank instead of yours.

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I refinanced my home loan with 53rd and it was the worse mistake of my life! I started the process in November of 2019 and it was not completed until March 202, due to the incompetence of their employees. It has taken months for my escrow to be established, and it still is not correct. I cannot get...

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Product or Service Quality
1.8 (53 reviews)
1.5 (175 reviews)
Reviewer's quote

...Direct Express card to transfer funds was not made available to me ? Upon attempting to acquire information , l was disconnected as the minute l waited to hopefully speak to a service person , was tolong of a hold time --- very poor and unacceptable. In mine or anyone's time of need..

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Employees of Cary, NC branch are so bad for customer service and commitment. Especially Lexi and Judy..

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Website
1.7 (51 reviews)
1.7 (153 reviews)
Reviewer's quote

...I can't even access their website. Comerica is no better because when I inquire about the DirectExpress system I'm shuttled off to a system that is inoperable. And to top it off I cannot access my money...

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They blocked me from the website when I wouldn't agree to their radical contract amendment. They already tricked me by postponing a refund they owe me for 3 years. Also if you want a Mastercard from them don't bother...

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Comerica Bank and Fifth Third Bank Pros and Cons

Pros
  • Nice when i opened account
  • Responsiveness
  • How nice they were when i opened the account
  • Customer service
  • Nice people at local branch
  • That i stood my ground
Cons
  • Customer service
  • No one is helping me
  • Customer services
  • Awful customer service
  • Fees
  • Dont value their customers like they should

Comerica Bank and Fifth Third Bank Most Positive Reviews

Top rated reviews
5

I check my balance everyday and had $560.00 withdrawn from my account on a Saturday was frustrating. I called the 800...

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5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

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5

I have tried to stop the illegal money drain but can get no help from you. You just continue to profit by my changing...

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5

Tried to deposit an Australian check in Estero, Florida, from the Estate of a relative which was crossed and marked...

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Comerica Bank and Fifth Third Bank Most Critical Reviews

Lowest rated reviews
1

I have a US Direct Express Debit Card with the Coamerica Bank which is where my Social Security checks were direct-depos...

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1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

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1

I work for a small business (as defined by the banking industry). We have had an account with Comerica for over 20...

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1

Do not use fifth third they hold pending items until you have a low balance then unpend everything to make you over...

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Comerica Bank and Fifth Third Bank Latest Reviews

Recent published reviews
No votes

my way2go card is locked can you get it unlocked

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1

I refinanced my home loan with 53rd and it was the worse mistake of my life! I started the process in November of 2019...

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1.6

I need to change my address and I need to activate my online banking keeps on logging me out and locking it I have to...

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1

No one is available to answer inquiries

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Comerica Bank and Fifth Third Bank Products and Services

Most reviewed product and services
  • Comerica Bank Account (30 reviews)
  • Comerica Bank Customer Care (30 reviews)
  • Comerica Bank Banking Service (12 reviews)
  • Fifth Third Bank Account (90 reviews)
  • Fifth Third Bank Loan (82 reviews)
  • Fifth Third Bank Checking Account (79 reviews)