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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3687 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $918 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service48
  • Service33
  • Outrageously high prices26
  • Inability to resolve problem6
  • Untrained personnel6
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Youmail

Software
  • 0 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $400 CLAIMED LOSSES
  • $133 AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Feature set 2
  • When it worked 1

Customers don't like

  • Delay in getting messages and sometimes next day1
  • Disabled my ability to receive voicemail1
  • Technical support1
  • Unreliable product claims1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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