PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yahoo and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yahoo
Comcast

Yahoo and Comcast Overview

Total reviews 1823 4880
Company responses 0 0
Issues resolved 8 20

Yahoo and Comcast Consumer Ratings

Rank
108 out of 648 in Media category
292 out of 1453 in Telecommunications category
Customer service
89 in category
206 in category
Website
109 in category
218 in category
Product or Service Quality
82 in category
186 in category
Diversity of Products or Services
99 in category
204 in category

Yahoo and Comcast Rating Details

Customer service
1.4 (489 reviews)
1.3 (1237 reviews)
Reviewer's quote

...The chat feature on the customer service site was completely unhelpful. And when I looked up the number for customer support, it said there was a $4. 99 fee...

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Comcast the worst cable Ive ever had Britney customer service manager should be fired I got a new box on Thursday due to the problems I had two years ago when Comcast went out every other day and Im now required call only Britney not Comcast help thats 24/7 I am now managed by Britney customer...

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Website
1.6 (485 reviews)
1.8 (980 reviews)
Reviewer's quote

...If I can get a tutor in how to start a DOS attack, or can get a website hitman, I would really need that because yahoo is like dog vomit with a big dog *** in it. Nobody likes it, it's disgusting, and it shouldn't exist..

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...After One hour and 40 minutes with someone via the website, the conversation just stopped. I then called Comcast phone number. After dealing with customer service for another 45 minutes, I was told that someone would be calling me about my issue within 24-48 hours...

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Product or Service Quality
1.5 (426 reviews)
1.7 (1061 reviews)
Reviewer's quote

...The only redeeming quality was the comments section which they have removed. Bring it back..

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Tried for a week to downgrade cable channels, remove phone service. Have no contract obligation. Live chat and live person on phone will not yield...

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Diversity of Products or Services
1.6 (396 reviews)
1.9 (1089 reviews)
Reviewer's quote

...Then u have to explain your self over and over them on top of that they keep trying to push their services on you. plus got charged when I was told it was canceled weeks ago ..

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...another day with no services...

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Yahoo and Comcast Pros and Cons

Pros
  • Email
  • Free mail 20 years ago
  • Free email
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Poor customer service
  • No customer support
  • Yahoo is no longer user friendly
  • Poor customer service
  • Service
  • Outrageously high prices

Yahoo and Comcast Most Positive Reviews

Top rated reviews
5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

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5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

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5

I downloaded "Messenger" from yahoo. All I wanted was messenger. So, when prompted with "speed up your pc with pc scam...

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5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

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Yahoo and Comcast Most Critical Reviews

Lowest rated reviews
1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

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1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

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1

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY...

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1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

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Yahoo and Comcast Latest Reviews

Recent published reviews
1

No answer when they were called.

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No votes

my bill was $150 I was told if I paid $50 of it it would be restored but its not and I paid the $50.

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1

Clapping I would like to know if you guys would not like to call me ever like that's my problem if you guys don't have...

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1

On hold for 3 hours ..
Never came back on line asked me to wait to speak to supervisor that never happened.
Tv was having...

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Yahoo and Comcast Products and Services

Most reviewed product and services
  • Yahoo Email Service (140 reviews)
  • Yahoo Messenger Desktop Application (86 reviews)
  • Yahoo Technical Support (39 reviews)
  • Comcast Internet Service (813 reviews)
  • Comcast Bundle (247 reviews)
  • Comcast Tv Service (245 reviews)