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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3756 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service50
  • Service33
  • Outrageously high prices25
  • Inability to resolve problem7
  • Supervisors do not care6
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Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 585 TOTAL REVIEWS
  • $97.4K CLAIMED LOSSES
  • $686 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed 6
  • When it works right 4
  • Promotional prices 3
  • Installer 3
  • Having internet 3

Customers don't like

  • Price6
  • Unwillingness to rectify situation4
  • Service4
  • Dishonest service tech4
  • Customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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