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Comcast

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1.6
?

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  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3885 TOTAL REVIEWS
Rank
245 out of 1871
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    10:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
755 reviews
1.5
208 reviews
1.4
204 reviews

Wide Open West

1.8
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 176 TOTAL REVIEWS
Rank
192 out of 1871
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    07:02
  • ISSUES RESOLVED
    40%
Top Products and Services
1.5
28 reviews
2.2
27 reviews
1.4
14 reviews

How do you compare Comcast vs Wide Open West?

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Anonymous
#1579548

I was a customer of Comcast, before it became Xfinity. They were no better than WOW, which is why I left Comcast.

Their customer service was horrendous. The problem is, there simply is not enough competition. There are 3 major players in the market, and AT&T, Xfinity and WOW understand as long as they continue to attract new customers with deals, they don't have to provide a good quality product or good service.

It's just a big shell game to them. What we need is new competition with quality service to come in and wake these idiots up - but that ain't gonna happen, since they have the system rigged to their advantage.

Anonymous
Lincoln Park, Michigan, United States #1186304

They cant compare favorably.

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