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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3660 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $920 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service48
  • Service33
  • Outrageously high prices26
  • Being lied to24
  • Untrained personnel6
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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 491 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service8
  • Lies6
  • Being lied to5
  • Cancellation policies5
  • Service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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