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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3738 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service53
  • Service33
  • Outrageously high prices26
  • Untrained personnel6
  • Supervisors do not care6
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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 523 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Price 5
  • Speed when it worked 4
  • Service 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service9
  • Cancellation policies5
  • Service4
  • Scripted answers from service reps4
  • Lack of resoution4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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