Verizon vs Comcast
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Verizon
Comcast
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Verizon
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- 15 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2546 TOTAL REVIEWS
Rank
209 out of 1925
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS12
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SUCCESSFUL50%
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AVG CALL DURATION03:41
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ISSUES RESOLVED0%
Top Products and Services
Comcast
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- 15 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 4011 TOTAL REVIEWS
Rank
249 out of 1925
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS13
-
SUCCESSFUL46%
-
AVG CALL DURATION08:22
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Verizon Reviews
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Verizon - One Talk failure
We signed on for the one talk app with Verizon wireless and ended up with our customers not being able to reach us. After 60 seconds of silence a...
Verizon - Terrible Customer Service
Bottom Line Up Front – Verizon made a mistake. They don’t have the ethics/integrity to own up to it. Now I am left to pay for their error. A dishonest...
Verizon - Horrible, Worst customer service ever, but they are good at billing you!
I had Verizon home interenet and Phone since 2013, the first five years were golden. Then I had to go out of town for work and was not sure if I was...
Verizon - The worst customer service I have ever experienced
A telephone pole was hit by a vehicle and damaged by my home on 9/22. We lost power for approximately 4 hrs. Once the power was restored we noticed...
Top Rated Comcast Reviews
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Comcast - Horrible Customer Service Privacy issues
With Comcast since 1993.Moving 4 times I’m a senior on a fixed income disabled. 9/2018 Andrew in loyalty dept started instant TV., never worked. I...
Xfinity/Comcast latest Modem/WiFi Router TG1682G
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start...
Comcast - Threatening
After two no-show schedule tech appointments the technician finally showed up and proceeded to do whatever he felt like in my house instead of doing...
Comcast - TV service not working-Privacy issues Billing
I have tried to cancel the Comcast TV service for a year now. I have called over 40 or 50 times and you could see my calls noted on their system...
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How would you compare Verizon vs Comcast?
Had Comcast and made the mistake of being taken in to sign up for Fios by a Verizon rep, who we later found out was nay employed to get customers and not really a rep. We were lied to about what we would get and for how long, got lousy service (no service on tv or iPad) and computer was not any faster.
When we would call about the problems they would basically call us liars (that a person, dog or moving man loosened a cable . . .
seriously) and actually wanted us to repair the issues via phone/email while using their tech speak. We paid the early termination fee to get rid of them, had Comcast installed again and have no problems with service/equipment now.
Verizon is awful, Comcast is pure discussing evil.
I have had both Comcast in Florida and Verizon Fios in NYC metro area. Neither is great but of the two Comcast is easier to deal with when you have issues.
Recent issue with fios has turned me sour on them.
They believe they can change a contract's terms and still holdyou to contract. That is illogical as Star Trek's Spock might say.