Verizon vs Comcast
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Verizon and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Verizon and Comcast Overview
Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4057 reviews. It is 1457 reviews more than Verizon received since May 28, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Verizon customer support team than with Comcast customer service.
Verizon and Comcast Consumer Ratings
According to consumer ratings and reviews, Verizon ranks 36 points higher in the Telecommunications category than Comcast. People gave Verizon 1.3 stars for Customer service criterion in Telecommunications category and it is 337 points higher than the worst rated brand in this category. At the same time, Comcast was rated 1.3 stars for Customer service criterion in this category and it is 340 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Verizon has a higher rating than Comcast. Regarding Billing Practices criterion, consumers gave Verizon 1.5 stars and it is 68% greater than other in category. Comcast however was rated 1.4 stars and it is 65% greater than other in category.
Verizon and Comcast Rating Details
Verizon and Comcast Pros and Cons
- Internet
- You are a bunch of overcharging crooks
- Nada
- When it works its good
- Internet speed
- Internet service
- Incompetent customer service
- Customer service
- Poor service
- Poor customer service
- Service
- Outrageously high prices
Verizon and Comcast Most Positive Reviews
Verizon and Comcast Most Critical Reviews
Verizon and Comcast Latest Reviews
Verizon and Comcast Products and Services
- Verizon Internet Service (263 reviews)
- Verizon Phone Service (250 reviews)
- Verizon Account (159 reviews)
- Comcast Internet Service (767 reviews)
- Comcast Bundle (220 reviews)
- Comcast Tv Service (216 reviews)
How would you compare Verizon vs Comcast?
Had Comcast and made the mistake of being taken in to sign up for Fios by a Verizon rep, who we later found out was nay employed to get customers and not really a rep. We were lied to about what we would get and for how long, got lousy service (no service on tv or iPad) and computer was not any faster.
When we would call about the problems they would basically call us liars (that a person, dog or moving man loosened a cable . . .
seriously) and actually wanted us to repair the issues via phone/email while using their tech speak. We paid the early termination fee to get rid of them, had Comcast installed again and have no problems with service/equipment now.
Verizon is awful, Comcast is pure discussing evil.
I have had both Comcast in Florida and Verizon Fios in NYC metro area. Neither is great but of the two Comcast is easier to deal with when you have issues.
Recent issue with fios has turned me sour on them.
They believe they can change a contract's terms and still holdyou to contract. That is illogical as Star Trek's Spock might say.