Verizon vs Comcast
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Verizon
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- 13 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2364 TOTAL REVIEWS
Rank
200 out of 1849
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS7
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SUCCESSFUL57%
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AVG CALL DURATION04:52
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ISSUES RESOLVED0%
Top Products and Services
Comcast
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- 13 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3858 TOTAL REVIEWS
Rank
240 out of 1849
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS2
-
SUCCESSFUL100%
-
AVG CALL DURATION10:44
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Verizon Reviews
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Verizon - One Talk failure
We signed on for the one talk app with Verizon wireless and ended up with our customers not being able to reach us. After 60 seconds of silence a...
Verizon - Lies lies lies
Its been a few days since dealing with customer service at Verizon and i feel like my experience is literally eating at me! I am so upset i cant/wont...
AD deceiving and down right misleading... Verizon don't have your back!!
Verizon sent a text pictured below Saying they have our back.. since we were going thru a disaster (Hurricane Lane) effective thru Aug 28 we would...
Verizon - Agents are not Honest
2018 - recently downgraded my Fios TV package from Preferred HD to a "Custom TV" plan. this means downgrade from ~350 channels to ~200 channels and sa...
Verizon - They just suck!!!!
I am having nothing but trouble with the verizon internet service since i upgraded their service supposed to a better grade, according to them, 150 MB...
Verizon never ceases to disappoint in its incredibly bad customer service and lack of care for its customers
Verizon never ceases to disappoint in its incredibly bad customer service and lack of care for its customers. My fios bill increased substantially,...
How Verizon did me
I purchased a Samsung Galaxy note for my wife as a gift it cost 1299.00 I also purchased the most expensive insurance the plan would allow for the...
Welcome to Verizon, Please bend over
I Called Verizon on 5/18/18 to repair a residential phone line. Sounds simple enough doesn’t it. They refused to repair the existing line and said the...
Top Rated Comcast Reviews
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Xfinity/Comcast latest Modem/WiFi Router TG1682G
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start...
Comcast - Threatening
After two no-show schedule tech appointments the technician finally showed up and proceeded to do whatever he felt like in my house instead of doing...
Comcast - A company that insulates its management from learning about problems.
I attempted to send the following message to Tom Karinshak at Comcast through multiple channels. Comcast does all it can to make sure the make who sho...
Customer loyalty means nothing to Comcast
Been a customer with Comcast for over 8 years, never late with a payment, automatically rolled me over into another 2 year agreement, increased my mon...
Comcast - Remote Not Working
First started out the Comcast Remote wasn’t working
Called Comcast and now their remote is not working nor the sound on my tv remote
The rep says I have...
Called Comcast and now their remote is not working nor the sound on my tv remote
The rep says I have...
Comcast - Prepaid Visa Gift Card
I have been a COMCAST/XFINITY customer for 31 years. Several years ago, I added Internet and home phone services to my account. On 12/13/17 I went to...
Comcast - Permanent hold for tech support
I've tried for a week to get a response from Comcast tech support. A week ago my support request was escalated to level two, but apparently everyone a...
Comcast - ZERO Customer Support
A week ago I first tried to get tech support from Comcast regarding my Internet service. I've spoken to multiple people on various days. I had initiat...
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How would you compare Verizon vs Comcast?
Had Comcast and made the mistake of being taken in to sign up for Fios by a Verizon rep, who we later found out was nay employed to get customers and not really a rep. We were lied to about what we would get and for how long, got lousy service (no service on tv or iPad) and computer was not any faster.
When we would call about the problems they would basically call us liars (that a person, dog or moving man loosened a cable . . .
seriously) and actually wanted us to repair the issues via phone/email while using their tech speak. We paid the early termination fee to get rid of them, had Comcast installed again and have no problems with service/equipment now.
Verizon is awful, Comcast is pure discussing evil.
I have had both Comcast in Florida and Verizon Fios in NYC metro area. Neither is great but of the two Comcast is easier to deal with when you have issues.
Recent issue with fios has turned me sour on them.
They believe they can change a contract's terms and still holdyou to contract. That is illogical as Star Trek's Spock might say.