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Comcast

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 3639 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $925 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service119
  • Outrageously high prices64
  • Service54
  • Being lied to51
  • Inability to resolve problem20
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2141 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $844 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Fraudulent tactics10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1310912
I have had both Comcast in Florida and Verizon Fios in NYC metro area. Neither is great but of the two Comcast is easier to deal with when you have issues. Recent issue with fios has turned me sour on them. They believe they can change a contract's terms and still holdyou to contract. That is illogical as Star Trek's Spock might say.