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Comcast

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1.6
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3855 TOTAL REVIEWS
Rank
244 out of 1843
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    10:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
745 reviews
1.5
201 reviews
1.3
200 reviews
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2353 TOTAL REVIEWS
Rank
201 out of 1843
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    04:52
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
239 reviews
2
222 reviews
1.9
137 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Comcast vs Verizon?

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Anonymous
Hazlet, New Jersey, United States #1348880

Had Comcast and made the mistake of being taken in to sign up for Fios by a Verizon rep, who we later found out was nay employed to get customers and not really a rep. We were lied to about what we would get and for how long, got lousy service (no service on tv or iPad) and computer was not any faster.

When we would call about the problems they would basically call us liars (that a person, dog or moving man loosened a cable . . .

seriously) and actually wanted us to repair the issues via phone/email while using their tech speak. We paid the early termination fee to get rid of them, had Comcast installed again and have no problems with service/equipment now.

Anonymous
Summerland Key, Florida, United States #1331062

Verizon is awful, Comcast is pure discussing evil.

hksunshine
#1310912

I have had both Comcast in Florida and Verizon Fios in NYC metro area. Neither is great but of the two Comcast is easier to deal with when you have issues.

Recent issue with fios has turned me sour on them.

They believe they can change a contract's terms and still holdyou to contract. That is illogical as Star Trek's Spock might say.

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