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Comcast
Verizon

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Comcast

Comcast

1.6
  • 15 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4011 TOTAL REVIEWS
Rank
249 out of 1925
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    46%
  • AVG CALL DURATION
    08:22
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
763 reviews
1.5
218 reviews
1.3
216 reviews
Verizon

Verizon

1.7
  • 15 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2543 TOTAL REVIEWS
Rank
209 out of 1925
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    03:41
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
263 reviews
1.7
245 reviews
1.8
158 reviews

How would you compare Comcast vs Verizon?

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Anonymous
#1348880

Had Comcast and made the mistake of being taken in to sign up for Fios by a Verizon rep, who we later found out was nay employed to get customers and not really a rep. We were lied to about what we would get and for how long, got lousy service (no service on tv or iPad) and computer was not any faster.

When we would call about the problems they would basically call us liars (that a person, dog or moving man loosened a cable . . .

seriously) and actually wanted us to repair the issues via phone/email while using their tech speak. We paid the early termination fee to get rid of them, had Comcast installed again and have no problems with service/equipment now.

Anonymous
#1331062

Verizon is awful, Comcast is pure discussing evil.

hksunshine
#1310912

I have had both Comcast in Florida and Verizon Fios in NYC metro area. Neither is great but of the two Comcast is easier to deal with when you have issues.

Recent issue with fios has turned me sour on them.

They believe they can change a contract's terms and still holdyou to contract. That is illogical as Star Trek's Spock might say.

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