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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3663 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $920 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service48
  • Service33
  • Outrageously high prices26
  • Being lied to24
  • Untrained personnel6
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2159 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $842 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service29
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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fast a

Verizon is awful, Comcast is pure discussing evil.

Anonymous
#1310912

I have had both Comcast in Florida and Verizon Fios in NYC metro area.Neither is great but of the two Comcast is easier to deal with when you have issues.

Recent issue with fios has turned me sour on them.

They believe they can change a contract's terms and still holdyou to contract.That is illogical as Star Trek's Spock might say.