Comcast vs Suddenlink

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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3522 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it works its good 21
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service118
  • Outrageously high prices64
  • Service53
  • Being lied to50
  • Inability to resolve problem20

Products by Comcast

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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 974 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 9
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service30
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8

Products by Suddenlink

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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