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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3702 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $924 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service48
  • Service33
  • Outrageously high prices26
  • Inability to resolve problem6
  • Untrained personnel6
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1555 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $362 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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