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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3688 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $918 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service48
  • Service33
  • Outrageously high prices26
  • Inability to resolve problem6
  • Untrained personnel6
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1084 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service16
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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