PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius Xm Radio and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sirius Xm Radio
Comcast

Sirius Xm Radio and Comcast Overview

Total reviews 1325 5018
Company responses 0 0
Issues resolved 7 20

Sirius Xm Radio and Comcast Consumer Ratings

Rank
200 out of 1460 in Telecommunications category
292 out of 1460 in Telecommunications category
Customer service
231 in category
218 in category
Diversity of Products or Services
129 in category
215 in category
Product or Service Quality
91 in category
198 in category
Price Affordability
277 in category
354 in category

Sirius Xm Radio and Comcast Rating Details

Customer service
1.3 (393 reviews)
1.4 (1292 reviews)
Reviewer's quote

After trying to contact customer service to ask for some help, you get a menu to choose from and when you pick one of the choices it says " can't find response " and hangs up. Also they need to get their hours of operation correct. One site says these days and times, and the next says different...

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...Very frustrating and such poor customer service. It was never resolved and I am irritated..

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Diversity of Products or Services
2.1 (365 reviews)
1.9 (1132 reviews)
Reviewer's quote

...It has been 2 days and they have taken their money and I have no equipment or services for which they are taking my money. Customer service has hung up on my 3 times this morning...

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I hate you cable i never want it again i have tried 2 days getting someone on the phone i will let everyone i know never to order any services from yall i am definitely going public with this and calling the news papers and I also am looking into a lawyer because i have been cheated out of services...

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Product or Service Quality
2.2 (362 reviews)
1.7 (1103 reviews)
Reviewer's quote

...I can't tell you that I've never had a better customer service than this one. I made the decision to renew my account for another year. Please tell him he did a great job..

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Their services are very expensive for what you actually receive and they are completely unprofessional. The company is so big that they seemingly can no longer manage their unprofessional service staff. I'm disgusted with this company and how they have wasted my time and I'm looking for another...

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Price Affordability
1.8 (338 reviews)
1.5 (1008 reviews)
Reviewer's quote

...They have promotions but start with the highest price. $169 then $99 then $60 + fees. One agent actually took a credit balance from the account unauthorized for $109...

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I called after I got into another contract with the lady I did not understand for the same price. A manager was supposed to call me back it's been a month or more I don't know. Patrick Dwyer send me an email on Friday and asked if you could call me at what time would be great I told him I'm...

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Sirius Xm Radio and Comcast Pros and Cons

Pros
  • Radio service
  • Good sound
  • No commercials
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Horrible customer service
  • Lack of variety
  • Poor sound quality
  • Poor customer service
  • Service
  • Outrageously high prices

Sirius Xm Radio and Comcast Most Positive Reviews

Top rated reviews
5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

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5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

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5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

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Sirius Xm Radio and Comcast Most Critical Reviews

Lowest rated reviews
1

Re: Acct# 1-43******** September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

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1

Re: Acct# 1-xxx164**** September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

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Sirius Xm Radio and Comcast Latest Reviews

Recent published reviews
No votes

Would like to speak with a customer service person

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No votes

I called Comcast and they gave me some guidance

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No votes

I would just like to say Howard Stern program has sucked for years since Artie Lang was let go and hes a left-wing loon...

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2.5

Like it to be easier to talk to a live person

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Sirius Xm Radio and Comcast Products and Services

Most reviewed product and services
  • Sirius Xm Radio Subscription (367 reviews)
  • Sirius Xm Radio Radio Service (112 reviews)
  • Sirius Xm Radio Radio Program (27 reviews)
  • Comcast Internet Service (817 reviews)
  • Comcast Bundle (252 reviews)
  • Comcast Tv Service (251 reviews)