PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius Xm Radio and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sirius Xm Radio
Comcast

Sirius Xm Radio and Comcast Overview

Total reviews 1297 4752
Company responses 0 0
Issues resolved 7 20

Sirius Xm Radio and Comcast Consumer Ratings

Rank
189 out of 1436 in Telecommunications category
285 out of 1436 in Telecommunications category
Customer service
227 in category
225 in category
Diversity of Products or Services
130 in category
209 in category
Product or Service Quality
88 in category
194 in category
Price Affordability
265 in category
340 in category

Sirius Xm Radio and Comcast Rating Details

Customer service
1.3 (382 reviews)
1.3 (1196 reviews)
Reviewer's quote

...Dissatisfied with the Customer Service is an understatement..

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...I am trying to talk to a customer service agent, but have been on hold for a total of 48 minutes listening to a recoding stating your call is important to us. Please hold for the next customer service representative. If the call is important, answer the phone..

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Diversity of Products or Services
2 (357 reviews)
1.8 (1065 reviews)
Reviewer's quote

...Well I don't have to commute on a regular basis anymore so I decided I wanted to cancel since I work at home and if I'm doing anything I use free streaming services. First call I made. Oh sir I see you don't even have an account and you're getting free service..

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I have had services installed at a property of mine for over a month and they have never worked! I have been calling and calling and theyre not taking any calls and it asks if I want to schedule a call back. I do so, and no one ever calls me back! I am paying for a service that I have never been...

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Product or Service Quality
2.2 (354 reviews)
1.7 (1030 reviews)
Reviewer's quote

...I am canceling my SiriusXM service even though I did enjoy it but not for over $600 a year. NO CUSTOMER SERVICE unless you want to buy. I will NEVER have SiriusXM again in any of my vehicles...

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I am so irate with xfinity right now- service went out right when the Patriots game started i am so pissed off right now i want go switch to Verizon- xfinity service and customer support and the website are horrible!!!..

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Price Affordability
1.8 (331 reviews)
1.5 (930 reviews)
Reviewer's quote

...They have promotions but start with the highest price. $169 then $99 then $60 + fees. One agent actually took a credit balance from the account unauthorized for $109...

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I called after I got into another contract with the lady I did not understand for the same price. A manager was supposed to call me back it's been a month or more I don't know. Patrick Dwyer send me an email on Friday and asked if you could call me at what time would be great I told him I'm...

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Sirius Xm Radio and Comcast Pros and Cons

Pros
  • Radio service
  • Good sound
  • No commercials
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Horrible customer service
  • Lack of variety
  • Poor sound quality
  • Poor customer service
  • Service
  • Outrageously high prices

Sirius Xm Radio and Comcast Most Positive Reviews

Top rated reviews
5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

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5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

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5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

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Sirius Xm Radio and Comcast Most Critical Reviews

Lowest rated reviews
1

Re: Acct# 1-4321645210 September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

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1

Re: Acct# 1-xxx1645210 September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

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Sirius Xm Radio and Comcast Latest Reviews

Recent published reviews
No votes

I paid for 6 months total access which was 60.00 , I have been charged every month from 5/2020. I have bank statements...

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No votes

Called because our phone land line was not set up. Reset today did not fix the issue

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1

Woke up to listen to fox news and couldnt cause i cant access the account i paid for a year. I cant wait till they open...

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1

My TV is not working for the last two hours. This happens to me quite often but its for 15 minutes not 2 hours. If you d...

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Sirius Xm Radio and Comcast Products and Services

Most reviewed product and services
  • Sirius Xm Radio Subscription (365 reviews)
  • Sirius Xm Radio Customer Care (130 reviews)
  • Sirius Xm Radio Account (124 reviews)
  • Comcast Internet Service (810 reviews)
  • Comcast Customer Care (259 reviews)
  • Comcast Bundle (243 reviews)