PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius Xm Radio and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sirius Xm Radio
Comcast

Sirius Xm Radio and Comcast Overview

Total reviews
1229
4059
Company responses
0
0
Issues resolved
7
17

Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4059 reviews. It is 2830 reviews more than Sirius Xm Radio received since Dec 12, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Sirius Xm Radio customer support team than with Comcast customer service.

Sirius Xm Radio and Comcast Consumer Ratings

Rank
165 out of 1908 in Telecommunications category
255 out of 1908 in Telecommunications category
Customer service
216 in category
223 in category
Diversity of Products or Services
126 in category
191 in category
Product or Service Quality
80 in category
183 in category

According to consumer ratings and reviews, Sirius Xm Radio ranks 90 points higher in the Telecommunications category than Comcast. People gave Sirius Xm Radio 1.3 stars for Customer service criterion in Telecommunications category and it is 352 points higher than the worst rated brand in this category. At the same time, Comcast was rated 1.3 stars for Customer service criterion in this category and it is 345 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Sirius Xm Radio has a higher rating than Comcast. Regarding Product or Service Quality criterion, consumers gave Sirius Xm Radio 2.1 stars and it is 86% greater than other in category. Comcast however was rated 1.7 stars and it is 68% greater than other in category.

Sirius Xm Radio and Comcast Rating Details

Customer service
1.3 (356 reviews)
1.3 (945 reviews)
Reviewer's quote

...Serious XM you should be ashamed of your customer service. I will make sure to leave you the review you deserve anywhere I can..

PissedConsumer1757602

...when I called customer service they refused to credit me any monies. After being fed up with many issues (cable and phone, mobile phone. ) I decided to cancel my bundle because I was under a contract for 2 years...

gabby c
Diversity of Products or Services
2 (336 reviews)
1.8 (868 reviews)
Reviewer's quote

...Well I don't have to commute on a regular basis anymore so I decided I wanted to cancel since I work at home and if I'm doing anything I use free streaming services. First call I made. Oh sir I see you don't even have an account and you're getting free service..

Jason C

Comcast has refused to address this issue by issuing a credit or reconnecting internet services at this address. Additionally, COMCAST accidentally disconnected service at my new location as well in spite of the fact I am paying for these services. When it was reconnected I was charged $70 for a...

steve w
Product or Service Quality
2.1 (329 reviews)
1.7 (800 reviews)
Reviewer's quote

...The sound quality is tinny sounding and way too compressed. I feel that ever since XM and Sirius merged and were bought by a major corporation, they have become more like the terrestrial radio that people were trying to escape..

PissedConsumer1763449

I ordered internet service from them on Jan 9. I received my "DIY kit" b/c now its $70 bucks just for them to get out of the truck! So, I went to self install the unit & it turns out that they sent me a male to male coax cable. Naturally, as is everyone's the cable end, coming from the wall, is male...

Sue S

Sirius Xm Radio and Comcast Pros and Cons

Pros
  • Radio service
  • Good sound
  • No commercials
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Horrible customer service
  • Lack of variety
  • Poor sound quality
  • Poor customer service
  • Service
  • Outrageously high prices

Sirius Xm Radio and Comcast Most Positive Reviews

Top rated reviews
5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

Sirius Xm Radio and Comcast Most Critical Reviews

Lowest rated reviews
1

Re: Acct# 1-4321645210 September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

Sirius Xm Radio and Comcast Latest Reviews

Recent published reviews
5

I got a lower price and everyone I talked to was very helpful

Read all 1229 reviews
1

7 contracts before they got it right. 6 service calls before the phones worked. Hours on-line with technical support...

Read all 4059 reviews

Sirius Xm Radio and Comcast Products and Services

Most reviewed product and services
  • Sirius Xm Radio Subscription (364 reviews)
  • Sirius Xm Radio Account (129 reviews)
  • Sirius Xm Radio Customer Care (104 reviews)
  • Comcast Internet Service (767 reviews)
  • Comcast Bundle (220 reviews)
  • Comcast Tv Service (216 reviews)