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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3663 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $920 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service48
  • Service33
  • Outrageously high prices26
  • Being lied to24
  • Untrained personnel6
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Securus Technologies

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 239 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $227 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Integrity 4
  • Being able to do a visit 2
  • Honestry 2
  • Sincere 2
  • Value 2

Customers don't like

  • Customer service7
  • Extremely bad customer service5
  • On hold 40 min5
  • Not able to resolve issue3
  • When told wait would be 42
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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