Comcast vs Securus Technologies

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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3521 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it works its good 21
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service118
  • Outrageously high prices64
  • Service53
  • Being lied to50
  • Inability to resolve problem20

Products by Comcast

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Securus Technologies

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $244 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Integrity 4
  • Being able to do a visit 2
  • Honestry 2
  • Sincere 2
  • Value 2

Customers don't like

  • Customer service12
  • Irresponsibility10
  • On hold 40 min8
  • Extremely bad customer service6
  • Not able to resolve issue4

Products by Securus Technologies

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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