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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3562 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 21
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Service technicians are good 4

Customers don't like

  • Poor customer service116
  • Outrageously high prices63
  • Service54
  • Being lied to50
  • Inability to resolve problem17
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SafeLink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 530 TOTAL REVIEWS
  • $40.2K CLAIMED LOSSES
  • $567 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Free 250 minutes 12
  • Program 4
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience8
  • Bad experience7
  • Cant understand a word customer service saids7
  • Customer service is a joke7
  • Inept customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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