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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3559 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it works its good 20
  • Internet speed 13
  • Internet service 11
  • Old comcast 5
  • Internet when it works 4

Customers don't like

  • Poor customer service114
  • Outrageously high prices63
  • Service52
  • Being lied to48
  • Inability to resolve problem19
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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 5

Customers don't like

  • Slow speeds11
  • Less than 30 percent of paid for speed consistently10
  • Not meeting speed paid for10
  • Stability issues and below paid for speed10
  • Substandard service10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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