Comcast vs Rise Broadband

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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3524 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it works its good 21
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service118
  • Outrageously high prices64
  • Service53
  • Being lied to50
  • Inability to resolve problem20

Products by Comcast

No items

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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 474 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 6
  • Techs are fine 6
  • Good techs 5

Customers don't like

  • Stability issues and below paid for speed12
  • Slow speeds11
  • Not meeting speed paid for10
  • Substandard service10
  • Less than 30 percent of paid for speed consistently9

Products by Rise Broadband

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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