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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3748 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service50
  • Service33
  • Outrageously high prices25
  • Supervisors do not care6
  • Inability to resolve problem6
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Rise Broadband

Telecommunications
  • 4 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Only isp option i have 8
  • Techs are fine 7
  • Have a few good techs thay worked hard to fix issues 7
  • When the service worked it was ok 6
  • Good techs 5

Customers don't like

  • Not meeting speed paid for8
  • Terrible customer service5
  • Stability issues and below paid for speed5
  • Less than 30 percent of paid for speed consistently5
  • Billing and operations not able to resolve problems5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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