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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3707 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $914 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service53
  • Service33
  • Outrageously high prices26
  • Inability to resolve problem6
  • Untrained personnel6
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Rcn

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 47 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Internet 2
  • Installation 2
  • Service which on the whole was good 1

Customers don't like

  • Change service adversely affecting their customers1
  • Late charges1
  • Price hikes1
  • Unethical billing practices1
  • Unknowledgeable employees1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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