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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3593 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 21
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service118
  • Outrageously high prices64
  • Service54
  • Being lied to50
  • Inability to resolve problem20
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RCN

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 2 COMPANY RESPONSES
  • 41 TOTAL REVIEWS
  • $22.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Installation 2
  • Internet 1
  • Service which on the whole was good 1

Customers don't like

  • Unethical billing practices2
  • Customer service2
  • Billing practicing1
  • Untrained employees1
  • Unknowledgeable employees1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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