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Comcast

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 3800 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $919 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • People were nice but couldnt help 5

Customers don't like

  • Poor customer service136
  • Service33
  • Outrageously high prices26
  • Inability to resolve problem7
  • Treatment6
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Netflix

Telecommunications
  • 2 ISSUES RESOLVED
  • 1179 TOTAL REVIEWS
  • $26.4K CLAIMED LOSSES
  • $124 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • What netflix used to be 8
  • Convenience 4
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3
  • Orange is the new black 3

Customers don't like

  • Customer service9
  • Streaming interruptions5
  • Took off the most popular shows3
  • Taking wizards of waverly place2
  • Removal of popular shows and movies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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