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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3564 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • When it works its good 21
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Service technicians are good 4

Customers don't like

  • Poor customer service116
  • Outrageously high prices63
  • Service54
  • Being lied to50
  • Inability to resolve problem17
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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1068 TOTAL REVIEWS
  • $25.3K CLAIMED LOSSES
  • $127 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • What netflix used to be 7
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Streaming interruptions6
  • Customer service5
  • Incompetence3
  • Took off the most popular shows3
  • Removal of popular shows and movies3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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