PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hotwire Communications and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hotwire Communications
Has Verified Representatives
1.5
Comcast
1.6
Hotwire Communications
Comcast

Hotwire Communications and Comcast Overview

Total reviews 199 4987
Company responses 28 0
Issues resolved 0 20

Hotwire Communications and Comcast Consumer Ratings

Rank
356 out of 1460 in Telecommunications category
294 out of 1460 in Telecommunications category
Customer service
195 in category
No votes
Product or Service Quality
317 in category
No votes
Website
307 in category
No votes
Diversity of Products or Services
308 in category
No votes

Hotwire Communications and Comcast Rating Details

Customer service
1.4 (94 reviews)
No votes
Reviewer's quote

...Called customer service and they said someone would be out between 12-2...

Read full review

...If I could give a negative-50 for customer service I would!..

Read full review
Product or Service Quality
1.2 (79 reviews)
No votes
Reviewer's quote

Horrible customer service. Not only I had to wait for 20 minutes + but the lady has a bad attitude. Some one has to tell this company to do something..

Read full review

...ur prices go up and service goes down. and I'm sitting here with a new modem that won't quick connect !!!! This is now the 2nd attempt the First time the agent hung up when I asked him *** am I suppose to connect it to temp wifi when it wont..

Read full review
Website
1.5 (78 reviews)
No votes
Reviewer's quote

It has been impossible to get a response from them trough their website or through their phone system. This company appears to be unaware of the needs to provide easy access and respond in a professional and timely way to customers. Even this form and the requirements are a highly telling example...

Read full review

I purchased internet and never received a confirmation nor my box this is very disappointing because I made this purchase on the Xfinity website..

Read full review
Diversity of Products or Services
1.4 (71 reviews)
No votes
Reviewer's quote

...After my condo lease ended, I called hotwire to disconnect my services. I was told by a Hotwire representative that they would send a technician to come pick up the equipment. They were instructed to pick up the equipment at the management office (this was documented on their database)...

Read full review

Greatly overpriced services that provide poor equipment, poor programming content, and poor website development..

Read full review

Hotwire Communications and Comcast Pros and Cons

Pros
  • Customer service call answering
  • Tv picture quality
  • Installation and tech team
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Monopoly they have
  • Service
  • Tv or internet service
  • Poor customer service
  • Service
  • Outrageously high prices

Hotwire Communications and Comcast Most Positive Reviews

Top rated reviews
5

We've had a great experience with Hotwire and how quickly we we're able to get everything set up in our new apartment!...

Read full review
5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

Read full review
5

Offline.
They will come out at a time convienient to me.Good customer service.

Read full review
5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

Read full review

Hotwire Communications and Comcast Most Critical Reviews

Lowest rated reviews
1

Hotwire Communications is the worst ISP I've ever encountered. They promise high quality fiber optic to the home WITH BL...

Read full review
1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

Read full review
1

Hotwire is.the.worse cable service out there. Ridiculous prices for limited channels. Horrible internet service that my...

Read full review
1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

Read full review

Hotwire Communications and Comcast Latest Reviews

Recent published reviews
No votes

No me esta funcionando el wifi en la casa

Read full review
2.6

So far, the people who answer the phone don't know what they are doing. They want your account information and prevent...

Read full review
1

Our channels lose signal all the time. in and out, freezing and pixelating. they've come to the house and changed the...

Read full review
No votes

When I plug in the modem in only the power button comes on we tried cutting it off and then back on .It is not working

Read full review

Hotwire Communications and Comcast Products and Services

Most reviewed product and services
  • Hotwire Communications Internet Service (63 reviews)
  • Hotwire Communications Technical Support (6 reviews)
  • Hotwire Communications Internet Plan (4 reviews)
  • Comcast Internet Service (817 reviews)
  • Comcast Tv Service (250 reviews)
  • Comcast Bundle (250 reviews)