Comcast vs Fairpoint

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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3522 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 21
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service118
  • Outrageously high prices64
  • Service53
  • Being lied to50
  • Inability to resolve problem20

Products by Comcast

No items

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Fairpoint

Telecommunications
  • 0 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $25.1K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Customer service 3
  • Having internet 2
  • Some of customer service 2
  • One of few options in the area 1
  • People at 1st 1

Customers don't like

  • Technical support8
  • Lack of knowledge8
  • Long waiting time6
  • Waste of time6
  • Rude customer service5

Products by Fairpoint

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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