PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Exede and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Exede
Comcast

Exede and Comcast Overview

Total reviews 603 4983
Company responses 0 0
Issues resolved 3 20

Exede and Comcast Consumer Ratings

Rank
438 out of 1458 in Telecommunications category
295 out of 1458 in Telecommunications category
Customer service
273 in category
No votes
Product or Service Quality
275 in category
No votes
Price Affordability
367 in category
No votes
Website
304 in category
No votes

Exede and Comcast Rating Details

Customer service
1.2 (315 reviews)
No votes
Reviewer's quote

...00 to my bill, didn’t notify me & then cut my service for an amount I didn’t know was due, due to their billing flaws, their customer service reps just play stupid! I’m changing service tomorrow’, they are crooks, watch out!..

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...never have I seen a company with *** poor customer service...

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Product or Service Quality
1.4 (299 reviews)
No votes
Reviewer's quote

Exceed/viasat/wild blue the same company false represent their services in their new plans. Unlimited 50 gold for instance, up to 50mbps download speed up to 5mbps upload unlimited use with 100gb priority data. When you speak to them they tell you that the speed goes down a bit when there is...

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I have been without tv service since September 2020. I called to see if could be fixed over phone. It could not...

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Price Affordability
1.3 (288 reviews)
No votes
Reviewer's quote

...88 price was dropped to 25. 75, i called and was informed i was a preferred customer and was given a six month half price rate. So in April 25...

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I called after I got into another contract with the lady I did not understand for the same price. A manager was supposed to call me back it's been a month or more I don't know. Patrick Dwyer send me an email on Friday and asked if you could call me at what time would be great I told him I'm...

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Website
1.5 (283 reviews)
No votes
Reviewer's quote

We were not getting anything they promised and during off house still could not get on a website. Not worth the money when I can add a jetpack from my cellphone carrier for $20 extra a month that I actually get the GB they tell me. Found out today one of the pieces they want back is on the roof!!!...

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I purchased internet and never received a confirmation nor my box this is very disappointing because I made this purchase on the Xfinity website..

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Exede and Comcast Pros and Cons

Pros
  • Available in rural areas
  • Installer was very polite
  • Availiability
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Customer service
  • Internet speeds sucked
  • Fraudulent product claims
  • Poor customer service
  • Service
  • Outrageously high prices

Exede and Comcast Most Positive Reviews

Top rated reviews
5

If you live in a rural area or an area with slow DSL, then consider Exede High Speed Internet. With download speeds up...

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5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

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5

How it works "Once you’ve been an Exede Internet customer for at least one month, you’re eligible for the Hibernation...

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5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

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Exede and Comcast Most Critical Reviews

Lowest rated reviews
1

My allowance was just reset today and already their data usage shows me using 0.6 already even though I had the modem...

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1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

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1

I signed for their highest plan it lasted a week while before I signed I was told that can stream videos, download,...

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1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

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Exede and Comcast Latest Reviews

Recent published reviews
No votes

My internet stopped working today I have unplugged it and plug it back in and it still not working

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No votes

My wfi has been hacked. I can't stream music or movies from my tablet or phone to my TV.
I would like to change my passwo...

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No votes

The box in the house is hot and cant hold a connection. Or the out side dish has a bad connection.

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1.8

Modem quit working. I need a new one now!!!

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Exede and Comcast Products and Services

Most reviewed product and services
  • Exede Internet Service (220 reviews)
  • Exede Internet Plan (68 reviews)
  • Exede Liberty Internet Plan (30 reviews)
  • Comcast Internet Service (817 reviews)
  • Comcast Bundle (250 reviews)
  • Comcast Tv Service (249 reviews)