PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Exede and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Exede
Comcast

Exede and Comcast Overview

Total reviews
599
4062
Company responses
0
0
Issues resolved
3
17

Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4062 reviews. It is 3463 reviews more than Exede received since Jul 16, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Exede customer support team than with Comcast customer service.

Exede and Comcast Consumer Ratings

Rank
394 out of 1909 in Telecommunications category
256 out of 1909 in Telecommunications category
Customer service
252 in category
226 in category
Product or Service Quality
247 in category
184 in category
Price Affordability
329 in category
309 in category

According to consumer ratings and reviews, Comcast ranks 138 points higher in the Telecommunications category than Exede. People gave Exede 1.2 stars for Customer service criterion in Telecommunications category and it is 318 points higher than the worst rated brand in this category. At the same time, Comcast was rated 1.3 stars for Customer service criterion in this category and it is 344 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Comcast has a higher rating than Exede. Regarding Price Affordability criterion, consumers gave Exede 1.3 stars and it is 58% worse than other in category. Comcast however was rated 1.4 stars and it is 54% worse than other in category.

Exede and Comcast Rating Details

Customer service
1.2 (314 reviews)
1.3 (946 reviews)
Reviewer's quote

...00 to my bill, didn’t notify me & then cut my service for an amount I didn’t know was due, due to their billing flaws, their customer service reps just play stupid! I’m changing service tomorrow’, they are crooks, watch out!..

PissedConsumer1400754

...when I called customer service they refused to credit me any monies. After being fed up with many issues (cable and phone, mobile phone. ) I decided to cancel my bundle because I was under a contract for 2 years...

gabby c
Product or Service Quality
1.4 (298 reviews)
1.7 (800 reviews)
Reviewer's quote

Exceed/viasat/wild blue the same company false represent their services in their new plans. Unlimited 50 gold for instance, up to 50mbps download speed up to 5mbps upload unlimited use with 100gb priority data. When you speak to them they tell you that the speed goes down a bit when there is...

Chris P

I ordered internet service from them on Jan 9. I received my "DIY kit" b/c now its $70 bucks just for them to get out of the truck! So, I went to self install the unit & it turns out that they sent me a male to male coax cable. Naturally, as is everyone's the cable end, coming from the wall, is male...

Sue S
Price Affordability
1.3 (287 reviews)
1.4 (720 reviews)
Reviewer's quote

...88 price was dropped to 25. 75, i called and was informed i was a preferred customer and was given a six month half price rate. So in April 25...

Cynthia M

...Their only offer is to restore the missing channels at the same price I was paying without the additional services. So I have to pay more for less due to inaccurate information while in person. This is outrageous I have been a loyal customer for more than 15 years..

Kathy A

Exede and Comcast Pros and Cons

Pros
  • Available in rural areas
  • Installer was very polite
  • Availiability
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Customer service
  • Internet speeds sucked
  • Fraudulent product claims
  • Poor customer service
  • Service
  • Outrageously high prices

Exede and Comcast Most Positive Reviews

Top rated reviews
5

If you live in a rural area or an area with slow DSL, then consider Exede High Speed Internet. With download speeds up...

5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

Exede and Comcast Most Critical Reviews

Lowest rated reviews
1

My allowance was just reset today and already their data usage shows me using 0.6 already even though I had the modem...

1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

Exede and Comcast Latest Reviews

Recent published reviews
1

I was extorted by Viasat installer and made me write a check to his name instead of Viasat to install the satellite to...

Read all 599 reviews

I got comcast for my apt on Aug 2018,ever since it was installed I've had nothing but one issue after another. My tv...

Read all 4062 reviews

Exede and Comcast Products and Services

Most reviewed product and services
  • Exede Internet Service (219 reviews)
  • Exede Internet Plan (68 reviews)
  • Exede Liberty Internet Plan (30 reviews)
  • Comcast Internet Service (767 reviews)
  • Comcast Bundle (221 reviews)
  • Comcast Tv Service (216 reviews)