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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3675 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $921 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service48
  • Service33
  • Outrageously high prices26
  • Inability to resolve problem6
  • Untrained personnel6
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Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 535 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Available in rural areas 15
  • Installer was very polite 5
  • Availiability 4
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Internet speeds sucked12
  • Fraudulent product claims9
  • Customer service sucks7
  • Bad customer service5
  • Customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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