PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dish Network and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dish Network
Comcast

Dish Network and Comcast Overview

Total reviews
2547
4060
Company responses
0
0
Issues resolved
10
17

Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4060 reviews. It is 1513 reviews more than Dish Network received since Oct 20, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dish Network customer support team and Comcast customer service.

Dish Network and Comcast Consumer Ratings

Rank
217 out of 1908 in Telecommunications category
255 out of 1908 in Telecommunications category
Customer service
173 in category
224 in category
Product or Service Quality
169 in category
183 in category
Diversity of Products or Services
200 in category
191 in category

According to consumer ratings and reviews, Dish Network ranks 38 points higher in the Telecommunications category than Comcast. People gave Dish Network 1.4 stars for Customer service criterion in Telecommunications category and it is 396 points higher than the worst rated brand in this category. At the same time, Comcast was rated 1.3 stars for Customer service criterion in this category and it is 345 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Comcast has a higher rating than Comcast. Regarding Diversity of Products or Services criterion, consumers gave Dish Network 1.8 stars and it is 65% greater than other in category. Comcast however was rated 1.8 stars and it is 66% greater than other in category.

Dish Network and Comcast Rating Details

Customer service
1.4 (746 reviews)
1.3 (945 reviews)
Reviewer's quote

I have never experienced customer service at this level before. They are rude and unhelpful. They could not provide my service because of there mistake and continued to bill me...

juney G

...when I called customer service they refused to credit me any monies. After being fed up with many issues (cable and phone, mobile phone. ) I decided to cancel my bundle because I was under a contract for 2 years...

gabby c
Product or Service Quality
1.7 (686 reviews)
1.7 (800 reviews)
Reviewer's quote

...So service from Tech was not properly done. But DISH can't help me. I plan to change as soon as I can..

Malique

I ordered internet service from them on Jan 9. I received my "DIY kit" b/c now its $70 bucks just for them to get out of the truck! So, I went to self install the unit & it turns out that they sent me a male to male coax cable. Naturally, as is everyone's the cable end, coming from the wall, is male...

Sue S
Diversity of Products or Services
1.8 (679 reviews)
1.8 (869 reviews)
Reviewer's quote

Customer services STINKS,be prepared to a Foreign Non-English Speaker when you finally get through on the Phone!! Such as Waste and they keep jumping the prices UP for a Standard Service!..

PissedConsumer1674636

Comcast has refused to address this issue by issuing a credit or reconnecting internet services at this address. Additionally, COMCAST accidentally disconnected service at my new location as well in spite of the fact I am paying for these services. When it was reconnected I was charged $70 for a...

steve w

Dish Network and Comcast Pros and Cons

Pros
  • Ease of use
  • Hopper
  • Fox programming
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Customer service
  • Breech of contract
  • Service
  • Poor customer service
  • Service
  • Outrageously high prices

Dish Network and Comcast Most Positive Reviews

Top rated reviews
5

Global life and accident insurance company is an advertiser that has advertisements included in with your Dish monthly b...

5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

Dish Network and Comcast Most Critical Reviews

Lowest rated reviews
1

Every time I received my bill, it was incorrect. Then when I cancelled, I had a 200.00 visa card from Direct TV to chang...

1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

Dish Network and Comcast Latest Reviews

Recent published reviews

My dad who is 87 was leaving them for Direct TV. They called back and told him his monthly plan would be $39 for 2 years...

Read all 2547 reviews
3.4

if I as as a customer /and senior asked billing to set me up with a scheduled through your company for you to be bill...

Read all 4060 reviews

Dish Network and Comcast Products and Services

Most reviewed product and services
  • Dish Network Tv Service (396 reviews)
  • Dish Network Customer Care (229 reviews)
  • Dish Network Tv Package (207 reviews)
  • Comcast Internet Service (767 reviews)
  • Comcast Bundle (220 reviews)
  • Comcast Tv Service (216 reviews)