PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comcast and Dish Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comcast
Dish Network

Comcast and Dish Network Overview

Total reviews
4031
2530
Company responses
0
0
Issues resolved
16
10

Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4031 reviews. It is 1501 reviews more than Dish Network received since Oct 20, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Comcast customer support team and Dish Network customer service.

Comcast and Dish Network Consumer Ratings

Rank
253 out of 1945 in Telecommunications category
215 out of 1945 in Telecommunications category
Customer service
235 in category
177 in category
Diversity of Products or Services
197 in category
201 in category
Product or Service Quality
186 in category
170 in category

According to consumer ratings and reviews, Dish Network ranks 38 points higher in the Telecommunications category than Comcast. People gave Comcast 1.3 stars for Customer service criterion in Telecommunications category and it is 329 points higher than the worst rated brand in this category. At the same time, Dish Network was rated 1.4 stars for Customer service criterion in this category and it is 387 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Dish Network has a higher rating than Dish Network. Regarding Product or Service Quality criterion, consumers gave Comcast 1.7 stars and it is 67% greater than other in category. Dish Network however was rated 1.7 stars and it is 70% greater than other in category.

Comcast and Dish Network Rating Details

Customer service
1.3 (931 reviews)
1.4 (739 reviews)
Reviewer's quote

every day between 5&6 channel 4 fox breaks up for the rest of the night we have called but no help

Aizlynn

I have never experienced customer service at this level before. They are rude and unhelpful. They could not provide my service because of there mistake and continued to bill me...

juney G
Diversity of Products or Services
1.8 (857 reviews)
1.8 (673 reviews)
Reviewer's quote

After 2yrs and all the games they play don't use there service! They send out a tech they say no charge:lol::lol::lol::lol: what a joke then charge us $69.00 for a (fix) that never worked! What a joke. Leaving these idiots going to fiber optic instead of sharing a line with 6 other people! Waste of...

PissedConsumer1728515

hours waiting on the fricken phone!!! hours, and hours waiting, customer service does not even now what NHL CEnter ice is!! hours waiiting for customer service........so pissed! orded nhl center ice twice now this season and still no game.

Kurt
Product or Service Quality
1.7 (791 reviews)
1.7 (676 reviews)
Reviewer's quote

Right from the beginning when I got Xfinity service at my new home in northeast FL in Sept. , I had problems with the video pixellating and errors preventing me from accessing channels. It got so bad that I was forced to do a full system reset every day (and a reset often didn't even resolve the...

Diane G

Constantly freezing up everyday for 2 weeks! WTF

PissedConsumer1678664

Comcast and Dish Network Pros and Cons

Pros
  • When it works its good
  • Internet speed
  • Internet service
  • Ease of use
  • Hopper
  • Fox programming
Cons
  • Poor customer service
  • Service
  • Outrageously high prices
  • Customer service
  • Breech of contract
  • Service

Comcast and Dish Network Most Positive Reviews

Top rated reviews
5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

5

Global life and accident insurance company is an advertiser that has advertisements included in with your Dish monthly b...

Comcast and Dish Network Most Critical Reviews

Lowest rated reviews
1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

1

Every time I received my bill, it was incorrect. Then when I cancelled, I had a 200.00 visa card from Direct TV to chang...

Comcast and Dish Network Latest Reviews

Recent published reviews
1

every day between 5&6 channel 4 fox breaks up for the rest of the night we have called but no help

Read all 4031 reviews

I always watch channel 237. Now since I am on a new plan it keeps going out and saying Partial Signal Loss. Yet all the...

Read all 2530 reviews

Comcast and Dish Network Products and Services

Most reviewed product and services
  • Comcast Internet Service (765 reviews)
  • Comcast Bundle (219 reviews)
  • Comcast Tv Service (216 reviews)
  • Dish Network Tv Service (386 reviews)
  • Dish Network Customer Care (212 reviews)
  • Dish Network Account (193 reviews)