PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Comcast

Directv and Comcast Overview

Total reviews 13221 4756
Company responses 0 0
Issues resolved 41 20

Directv and Comcast Consumer Ratings

Rank
243 out of 1438 in Telecommunications category
285 out of 1438 in Telecommunications category
Customer service
190 in category
223 in category
Product or Service Quality
162 in category
191 in category
Diversity of Products or Services
130 in category
207 in category
Price Affordability
293 in category
337 in category

Directv and Comcast Rating Details

Customer service
1.4 (4252 reviews)
1.3 (1196 reviews)
Reviewer's quote

...stay with Dish they have great customer service..

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...I am trying to talk to a customer service agent, but have been on hold for a total of 48 minutes listening to a recoding stating your call is important to us. Please hold for the next customer service representative. If the call is important, answer the phone..

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Product or Service Quality
1.8 (3892 reviews)
1.7 (1032 reviews)
Reviewer's quote

I cancelled my service Aug 17th...

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I am so irate with xfinity right now- service went out right when the Patriots game started i am so pissed off right now i want go switch to Verizon- xfinity service and customer support and the website are horrible!!!..

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Diversity of Products or Services
2 (3854 reviews)
1.8 (1065 reviews)
Reviewer's quote

I was told it would be reported to technical services. I NEED THIS FIXED and I feel I am due a credit at the very least for not being able to view any local channels for OVER 2 WEEKS! I have been considering discontinuing my Directv service for some time now due to the ridiculous price increases...

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I have had services installed at a property of mine for over a month and they have never worked! I have been calling and calling and theyre not taking any calls and it asks if I want to schedule a call back. I do so, and no one ever calls me back! I am paying for a service that I have never been...

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Price Affordability
1.6 (3670 reviews)
1.5 (932 reviews)
Reviewer's quote

...00 a month now--double the price for 5 channels. his is a classic example of ATT PRICE GOUGING..

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I called after I got into another contract with the lady I did not understand for the same price. A manager was supposed to call me back it's been a month or more I don't know. Patrick Dwyer send me an email on Friday and asked if you could call me at what time would be great I told him I'm...

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Directv and Comcast Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Poor customer service
  • Service
  • Outrageously high prices

Directv and Comcast Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

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Directv and Comcast Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

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Directv and Comcast Latest Reviews

Recent published reviews
1.4

So tired of this happening seems to happen at least once a month...Unplug restart several times and usually does not...

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1.2

No one reached out or picked up the phone to assist me. My business is closed since April and Comcast has been charging...

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No votes

I cant log into my account to order it online its saying we have a problem

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No votes

This is the fifth time our internet has gone out within a week or two. I need this to be resolved as I work from home....

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Directv and Comcast Products and Services

Most reviewed product and services
  • Directv Tv Service (2728 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1237 reviews)
  • Comcast Internet Service (810 reviews)
  • Comcast Customer Care (259 reviews)
  • Comcast Bundle (243 reviews)