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Comcast

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1.6
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3855 TOTAL REVIEWS
Rank
244 out of 1842
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    10:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
745 reviews
1.5
201 reviews
1.3
200 reviews
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 11987 TOTAL REVIEWS
Rank
171 out of 1842
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    22
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    05:59
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
2426 reviews
2.1
1248 reviews
1.6
1002 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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user46411174
Fort Lauderdale, Florida, United States #1326809

Comcast charges for channels that are broadcast over the air, for "better reception". They also charge a "broadcast fee'", and charge for each additional TV. These charges occur every month, forever.

Anonymous
Richmond, Indiana, United States #1302864

I really dislike comcast because the corporate office tells customers one thing and in many instances this information differs greatly from the information heard at their office in Richmond, In. I have not had many positive interactions with this Richmond office and being old fashioned I believe a customer should receive respect at all times when it's our money that is paying for service.

Neat little trick going on here, they send you back and forth from the main office and local office and you get nowhere.

In my opinion there are media outlets guilty of creating fake news and I find it very hard to continue doing business with a company like ComCast so strongly correlated with one of the worst in the business NBC. I am actively seeking a new internet and TV provider, I think Direct TV is in my future, I refuse to support a company that so often lies about services and their parent company makes up fake news to support a political party they support and viciously attack a party they do not.

Anonymous
Mount Union, Pennsylvania, United States #1295673

Direct TV picture quality was much better than Comcast. Direct TV sends techs with new boxes. There is no driving to offices an hour away " swap out" boxes and maybe get another used box.

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