Comcast vs DIRECTV
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comcast and DIRECTV as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Comcast and DIRECTV Overview
Total reviews | 6987 | 14076 |
Company responses | 0 | 0 |
Issues resolved | 38 | 56 |
Comcast and DIRECTV Consumer Ratings
Comcast and DIRECTV Rating Details
Comcast and DIRECTV Pros and Cons
- When it works its good
- Internet speed
- Internet service
- Picture quality
- Having tv when it does work
- Service installer was courteous
- Poor customer service
- Service
- Outrageously high prices
- Poor customer service
- Evasive billing practices
- Broken promises
Comcast and DIRECTV Most Positive Reviews
Well i fell behind a payment and yes thats my fault because it was a new service and new address so i never recieved my...
The bill rate was to expensive and he took the time and changed my package I am satisfied with what he did for me
I had wonderful experiences with everyone today and they were very helpful with everything. I would recommend this...
Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...
Comcast and DIRECTV Most Critical Reviews
Very disappointed , I wish I have another choice for Internet service to say good bye forever to Comcast .
I had DirecTv for 23 years ending in 2023. The last three years was a constant fight because every three months my cost...
being told that a credit would be issued dating back to my Mothers death, customer service says there is no notes...
DTV got too expensive for us so decided to cancel after our contract had run out. Got a bill of $10 for early...
Comcast and DIRECTV Latest Reviews
Spent over an hour on live chat trying to lower my bill.. I was assured it was taken care of. My bill is now more. The...
Spent a long time on the phone with tech support and got nowhere. All suggestions failed. Now no tv to watch.
Horrible customer service tried to get someone out here from comcast to fix the problem but no response!
Called another c...
Waited two and a half months for instillation ,they said 2 days because my neighbor had it ,they charge me two months...
A big problem with the telephone service comcast employees, They can not speak good English , no one can speak american well enough to understand them, can they not hire anyone who can speak good English. Remember this is America!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Product or Service Quality
They have unknown reliability of their cable tv box . The first one did only last for only 6 weeks.
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Direct tv unknown quality of their equipment
It's terrible. You cannot speak with a live person.
NO matter what the problem is .I'm an elderly person. I know something about computers but need help sometimes.
It's insulting to have no contact with nothing but a computer.
Product or Service Quality
Extremely poor. Two tech's we're sent to my home on two different days for the same service.
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Your service was much better when it was just comcast.
About the same, bad
Product or Service Quality
Direct TV is better however the dish on your home isn’t a good look.
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DISH is also better better again having a dish is a drawback
It seems that when I call customer service (with almost every company) I'm connected with someone whose english is not their "first language." Very difficult to understand and constantly must ask them to repeat... Not very "customer friendly."
Product or Service Quality
Just quit Directv/CenturyLink because service was continually poor.
How would you compare Comcast vs DIRECTV?
1. Comcast customer service is like we’re in another country and unprofessional in it for money not customers.
2.
Direct tv customer service I never had no problem always has the customer in mind
Product or Service Quality
1. Comcast product and quality is - 1000 it’s poorly made and poor quality.
2. Direct tv product and quality is good and service my family loved it.
I have something else to compare
1.
Comcast corporate has no business doing anything their unprofessional and only in it for money not customers
2. Direct tv corporate is always appreciate the feedback and customer approved.
I have no experience with Direct TV. I put all my TV's on indoor antennas when I cancelled Comcast and am very satisfied
i have never had direct tv but i did contact them and wanted there service instead of comcast. however, a no rep., from direct tv contacted me to come and install service for there company