PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comcast and Consolidated Communications as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comcast
Consolidated Communications

Comcast and Consolidated Communications Overview

Total reviews 4766 390
Company responses 0 0
Issues resolved 20 1

Comcast and Consolidated Communications Consumer Ratings

Rank
282 out of 1438 in Telecommunications category
383 out of 1438 in Telecommunications category
Customer service
No votes
207 in category
Diversity of Products or Services
No votes
300 in category
Product or Service Quality
No votes
294 in category
Website
No votes
316 in category

Comcast and Consolidated Communications Rating Details

Customer service
No votes
1.3 (205 reviews)
Reviewer's quote

...I am trying to talk to a customer service agent, but have been on hold for a total of 48 minutes listening to a recoding stating your call is important to us. Please hold for the next customer service representative. If the call is important, answer the phone..

Read full review

...I have been on phone with customer service and technical support and have been told it is in process. Everyone passed the buck and had minimal information to give me..

Read full review
Diversity of Products or Services
No votes
1.4 (167 reviews)
Reviewer's quote

...another day with no services...

Read full review

...Streaming services always buffering, We are stuck with them, the only service in our area beside satellite which is even worse..

Read full review
Product or Service Quality
No votes
1.2 (187 reviews)
Reviewer's quote

I am so irate with xfinity right now- service went out right when the Patriots game started i am so pissed off right now i want go switch to Verizon- xfinity service and customer support and the website are horrible!!!..

Read full review

You will likely go a week without service before they can have a tech come fix your internet. Don't even think about asking for a credit for said week long outage because they will just keep sending you to different departments. If at any point you ask to speak to a manager, you will be told that...

Read full review
Website
No votes
1.5 (165 reviews)
Reviewer's quote

I needed a phone to go with my bundle and the website wouldn't allow me to do what i needed so i went to the Xfinity store. While wearing a mask during this time (07/31/20) i was looking at phones and talking to an associate about my problem with the website and asking her if she could help me and...

Read full review

...I was told the numbers were not correct on their website. It appears one of their employees wrote the numbers incorrectly but I was not notified of the error so they slapped some surcharges on me. I cannot do business with a company who has no common sense...

Read full review

Comcast and Consolidated Communications Pros and Cons

Pros
  • When it works its good
  • Internet speed
  • Internet service
  • When service first started
  • Technician that come to my house are always polite
  • Helpful representative
Cons
  • Poor customer service
  • Service
  • Outrageously high prices
  • Poor customer service
  • Service interruptions
  • Internet speeds were very poor for the money charged

Comcast and Consolidated Communications Most Positive Reviews

Top rated reviews
5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

Read full review
5

I had a long conversation regarding a variety of options to increase my speeds and option. Richard on the business side...

Read full review
5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

Read full review
4

There comes a time in this day and age that you would think an internet service would be reliable. However, with theses...

Read full review

Comcast and Consolidated Communications Most Critical Reviews

Lowest rated reviews
1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

Read full review
1

Internet just quits or a few minutes at random intervals I play a lot of mmo and just as I doing well it quits and I hav...

Read full review
1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

Read full review
1

For the last three weeks we have had no or very limited internet service. Each time I call I am told the there is a cab...

Read full review

Comcast and Consolidated Communications Latest Reviews

Recent published reviews
1.5

These *** won't stop mailing me flyers. They want around $300/mo for gig internet when I'm paying someone else $75 for...

Read full review
No votes

They state "$xx.xx per month for two years" on their website but I got an increase after six months. I inquired about...

Read full review
1

A week ago the city while working on sewer upgrade in road accidentally ruptured our Comcast cable line... it has been...

Read full review
1

Don't use this company. If you have an outage they won't notify when it comes back up. You will likely go a week...

Read full review

Comcast and Consolidated Communications Products and Services

Most reviewed product and services
  • Comcast Internet Service (810 reviews)
  • Comcast Customer Care (260 reviews)
  • Comcast Bundle (244 reviews)
  • Consolidated Communications Internet Service (104 reviews)
  • Consolidated Communications Customer Care (57 reviews)
  • Consolidated Communications Technical Support (35 reviews)