PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comcast and Consolidated Communications as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comcast
Consolidated Communications

Comcast and Consolidated Communications Overview

Total reviews
4029
348
Company responses
0
0
Issues resolved
16
1

Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4029 reviews. It is 3681 reviews more than Consolidated Communications received since Jan 10, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Comcast customer support team and Consolidated Communications customer service.

Comcast and Consolidated Communications Consumer Ratings

Rank
254 out of 1945 in Telecommunications category
352 out of 1945 in Telecommunications category
Customer service
237 in category
195 in category
Diversity of Products or Services
197 in category
288 in category
Product or Service Quality
184 in category
281 in category

According to consumer ratings and reviews, Comcast ranks 98 points higher in the Telecommunications category than Consolidated Communications. People gave Comcast 1.3 stars for Customer service criterion in Telecommunications category and it is 327 points higher than the worst rated brand in this category. At the same time, Consolidated Communications was rated 1.3 stars for Customer service criterion in this category and it is 369 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Comcast has a higher rating than Consolidated Communications. Regarding Product or Service Quality criterion, consumers gave Comcast 1.7 stars and it is 67% greater than other in category. Consolidated Communications however was rated 1.2 stars and it is 50% greater than other in category.

Comcast and Consolidated Communications Rating Details

Customer service
1.3 (929 reviews)
1.3 (182 reviews)
Reviewer's quote

Right from the beginning when I got Xfinity service at my new home in northeast FL in Sept. , I had problems with the video pixellating and errors preventing me from accessing channels. It got so bad that I was forced to do a full system reset every day (and a reset often didn't even resolve the...

Diane G

) The CCI Customer Service Representatives - including the supervisors - simply lie to get you off the phone. The local CCI technician gave us his cell phone number to call him directly in case of a problem, but he does not answer his phone or return any voice messages you leave for him. Living in...

PissedConsumer1719543
Diversity of Products or Services
1.8 (855 reviews)
1.4 (142 reviews)
Reviewer's quote

Brought three new lines too comcast from verizon. Was supposed to get $100 a line. Had thirty days to upgrade device for $250. They never activated one of the lines went back after a week and they put a new sim card in and called the line existing so that cheated me out of both rebates.

PissedConsumer1713964

I CALLED FOR INFO THEN CANCELLED ATT DIRECT INSTALLATION IF INTERNET AND THEY ARE STILL BILLING ME CLAIMING INSTALLATION DID OCCURE BUT THEY DO NOT HAVE A STATEMENT OF INSTALLATION THE CS REP TOLD ME I NEEDED A POLICE REPORT TO DISCONNENT What????

JEAN
Product or Service Quality
1.7 (789 reviews)
1.2 (162 reviews)
Reviewer's quote

I've been a customer since 1986 way before it was called Comcast/Xfinity. Comcrap has grown into a giant swallower of your money with little to no regard for its customers.You can't count on selecting a package based on certain channels. They change whatever is profitable for them regardless of the...

PissedConsumer1711479

The Consolidated Commuications (CC) technicians forwarded the issue to Kaspersky (a Russian designed and owned security product). After over 14 days (including two passes up to Russia), and SEVERAL attempts to fix the issue, they gave me the number to contact the Microsoft technical staff....

Rosemary R

Comcast and Consolidated Communications Pros and Cons

Pros
  • When it works its good
  • Internet speed
  • Internet service
  • Helpful representative
  • When service first started
  • Installer who came to the house
Cons
  • Poor customer service
  • Service
  • Outrageously high prices
  • Service interruptions
  • Internet speeds were very poor for the money charged
  • Service response too slow

Comcast and Consolidated Communications Most Positive Reviews

Top rated reviews
5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

5

I had a long conversation regarding a variety of options to increase my speeds and option. Richard on the business side...

Comcast and Consolidated Communications Most Critical Reviews

Lowest rated reviews
1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

1

Internet just quits or a few minutes at random intervals I play a lot of mmo and just as I doing well it quits and I hav...

Comcast and Consolidated Communications Latest Reviews

Recent published reviews

Need to begin new account again

Read all 4029 reviews

I've only had consolidated for less then a week . I'm having trouble with both my TV's saying no signal and my internet...

Read all 348 reviews

Comcast and Consolidated Communications Products and Services

Most reviewed product and services
  • Comcast Internet Service (765 reviews)
  • Comcast Bundle (219 reviews)
  • Comcast Tv Service (216 reviews)
  • Consolidated Communications Internet Service (97 reviews)
  • Consolidated Communications Customer Care (57 reviews)
  • Consolidated Communications Technical Support (34 reviews)