PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Combined Insurance and Metlife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Combined Insurance
Metlife

Combined Insurance and Metlife Overview

Total reviews
381
313
Company responses
3
0
Issues resolved
0
1

Combined Insurance was first mentioned on PissedConsumer on Mar 31, 2008 and since then this brand received 381 reviews. It is 68 reviews more than Metlife received since Mar 8, 2007.

Combined Insurance and Metlife Consumer Ratings

Rank
101 out of 1882 in Insurance category
217 out of 1882 in Insurance category
Customer service
75 in category
188 in category
Product or Service Quality
85 in category
197 in category
Staff
92 in category
176 in category

According to consumer ratings and reviews, Combined Insurance ranks 116 points higher in the Insurance category than Metlife. People gave Combined Insurance 1.7 stars for Customer service criterion in Insurance category and it is 374 points higher than the worst rated brand in this category. At the same time, Metlife was rated 1.2 stars for Customer service criterion in this category and it is 261 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Combined Insurance has a higher rating than Metlife. Regarding Staff criterion, consumers gave Combined Insurance 1.7 stars and it is 80% greater than other in category. Metlife however was rated 1.3 stars and it is 61% greater than other in category.

Combined Insurance and Metlife Rating Details

Customer service
1.7 (161 reviews)
1.2 (91 reviews)
Reviewer's quote

...Still haven't been able to change info and online doesn't have the feature to allow the customer to update payment records. I'm done..

PissedConsumer1507333

Still waiting on hold for 33 minutes just to get an update on my dad's life insurance.

PissedConsumer1645245
Product or Service Quality
1.6 (142 reviews)
1.1 (66 reviews)
Reviewer's quote

The rep came to my job and signed me up telling me exactly what i wanted to hear to sell his product. i had a physical received 50. 00 and that was it...

PissedConsumer1426949

How is it acceptable to be in queue for more than an hour to file a claim. I followed the prompts and it pushes me into a queue.I have been trying to contact a claims specialist for several days. Maybe they don't realize that their customers have lives and can't stay on hold for hours.

Alan
Staff
1.7 (142 reviews)
1.3 (65 reviews)
Reviewer's quote

...Asked for someone higher to help with my grievance and got the Director thats even more uneducated than her staff. Im done with Combined Insurance. Here I come AAFLAC!..

PissedConsumer1087915

On 01/10/2019, I received a MetLife billing statement regarding my auto insurance, indicating a 50% rate increase.On 01/11/2019, I called MetLife and was told that the increase was due to an accident I had on 07/06/2016. My MetLife Agent told me (for the first time since the 2016 accident) that...

Larry K

Combined Insurance and Metlife Pros and Cons

Pros
  • Never having to deal with them
  • Totally pissed me off
  • How they made it sound so good
  • Operators who have been helpful
  • No one
  • When we had an advisor
Cons
  • So far my experience has made me think i made a big mistake
  • Customer service
  • Home visits
  • Customer service
  • Delay delay
  • Not trustworthy

Combined Insurance and Metlife Most Positive Reviews

Top rated reviews
5

*** *** . this company is the best ! A+ rated!!!

5

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

Combined Insurance and Metlife Most Critical Reviews

Lowest rated reviews
1

I had our Class A For Hire 98 FLD120 and our 2008 reefer the truck for 25,000.00 the reefer 30,000.00
with a million li...

1

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...

Combined Insurance and Metlife Latest Reviews

Recent published reviews
1

DeadWorked as a agent out of the Newburgh NY office. My manager Pina Tondo was horrible. She promised everything and...

Read all 381 reviews

Fraud, misrepresentation, misinformation, high interest rates, lack of information about HUD requirements to...

Read all 313 reviews

Combined Insurance and Metlife Products and Services

Most reviewed product and services
  • Combined Insurance Claim (95 reviews)
  • Combined Insurance Medical Claim (42 reviews)
  • Combined Insurance Disability Claim (21 reviews)
  • Metlife Life Insurance (50 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)