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Columbia Sportswear

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $15.5K CLAIMED LOSSES
  • $387 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Customer service representatives 2
  • Over the phone service provide 1
  • I liked you have a product rating tool 1
  • Good price 1
  • Delivered when anticipated 1

Customers don't like

  • Lack of communication7
  • Unknown status of warranty claim4
  • Rude customer service3
  • Not helping the customer3
  • Warranty service2
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North Face

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Warmth of my far northern jacket 1
  • Quality of product 1
  • Product 1

Customers don't like

  • Quality of product3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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