Columbia Sportswear vs Ll Bean

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Columbia Sportswear

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $14.6K CLAIMED LOSSES
  • $485 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service representatives 2
  • Delivered when anticipated 1
  • Over the phone service provide 1
  • Good price 1

Customers don't like

  • Lack of communication10
  • Not helping the customer4
  • Unknown status of warranty claim4
  • Unwarranted charging2
  • Warranty service2

Products by Columbia Sportswear

No items

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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $154 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prodcut selection 2
  • Products 1
  • Some colors 1
  • Tall sizes 1
  • Theoretical size range offered 1

Customers don't like

  • Way it currently operates6
  • Quality of products in decline5
  • Poor customer service4
  • Does not stand behind product2
  • Too many popular products in continuous back order status2

Products by Ll Bean

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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