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Columbia Sportswear

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $15.5K CLAIMED LOSSES
  • $387 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service representatives 2
  • Delivered when anticipated 1
  • Good price 1
  • I liked you have a product rating tool 1
  • Over the phone service provide 1

Customers don't like

  • Lack of communication7
  • Unknown status of warranty claim4
  • Not helping the customer3
  • Rude customer service3
  • Warranty service2
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Jjshouse

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 495 TOTAL REVIEWS
  • $73.8K CLAIMED LOSSES
  • $348 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast delivery 5
  • Online shopping 4
  • Love the styles 3
  • Prices 3
  • Original designs 3

Customers don't like

  • Return policy10
  • Return policy and customer service10
  • Refund policy8
  • Hidden fees6
  • Will never order from them again refund policy is non existent6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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