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Columbia Sportswear

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $330 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service representatives 2
  • Boots until they fell apart 2
  • Over the phone service provide 1
  • I liked you have a product rating tool 1
  • Good price 1

Customers don't like

  • Lack of communication8
  • Unknown status of warranty claim4
  • Warranty service3
  • Rude customer service3
  • Not helping the customer3
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Jjshouse

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 562 TOTAL REVIEWS
  • $81.8K CLAIMED LOSSES
  • $325 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast delivery 5
  • Online shopping 4
  • Love the styles 4
  • Prices 3
  • Original designs 3

Customers don't like

  • Horrible customer service24
  • Return policy12
  • Return policy and customer service11
  • Refund policy9
  • Will never order from them again refund policy is non existent7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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