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Columbia Sportswear

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $15.5K CLAIMED LOSSES
  • $387 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Customer service representatives 2
  • Delivered when anticipated 1
  • Good price 1
  • I liked you have a product rating tool 1
  • Over the phone service provide 1

Customers don't like

  • Lack of communication7
  • Unknown status of warranty claim4
  • Not helping the customer3
  • Rude customer service3
  • Warranty service2
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Fashionmia

Footwear and Clothing
Has verified representatives
  • 18 ISSUES RESOLVED
  • 1,153 COMPANY RESPONSES
  • 1780 TOTAL REVIEWS
  • $87.1K CLAIMED LOSSES
  • $249 AVERAGE LOSS
3.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Low prices 56
  • Customer service 36
  • Clothes look 28
  • Communication 24
  • Quality 20

Customers don't like

  • Very poor quality18
  • Incorrect sizing chart18
  • Late delivery18
  • Items have not been delivered8
  • No response from customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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