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Columbia Sportswear

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $15.5K CLAIMED LOSSES
  • $387 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service representatives 2
  • Delivered when anticipated 1
  • Good price 1
  • I liked you have a product rating tool 1
  • Over the phone service provide 1

Customers don't like

  • Lack of communication7
  • Unknown status of warranty claim4
  • Not helping the customer3
  • Rude customer service3
  • Warranty service2
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Eddie Bauer

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $5.4K CLAIMED LOSSES
  • $143 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Jeans 3
  • Quality 3
  • Products at the sale prices are good 2
  • Pants 1
  • Product quality and value with discounts 1

Customers don't like

  • Conflicting information7
  • Poor response4
  • Shipping3
  • Return turn-around time unacceptable2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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