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Columbia Sportswear

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $330 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service representatives 2
  • Boots until they fell apart 2
  • Over the phone service provide 1
  • I liked you have a product rating tool 1
  • Good price 1

Customers don't like

  • Lack of communication8
  • Unknown status of warranty claim4
  • Warranty service3
  • Rude customer service3
  • Not helping the customer3
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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 3027 TOTAL REVIEWS
  • $90.9K CLAIMED LOSSES
  • $139 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 15
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 9
  • Extremely dissatisfied 4

Customers don't like

  • Awful customer service149
  • Fact i did not get my stuff37
  • Stole money27
  • Garbage quality of item27
  • Sizing charts completely inaccurate22
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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