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Columbia Gas

Utility
  • 0 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.2
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Polite representatives 1
  • Gas price seemed reasonable 1
  • Being robbed 1

Customers don't like

  • Excessive fees4
  • Poor customer service3
  • Overcharging3
  • Bill paid still not turn on gas three small children in home3
  • Unethical business practices2
Delete
  • 2 ISSUES RESOLVED
  • 617 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $765 AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Use to be good 6
  • Not much from their company 5
  • Not a thing 4
  • Very little 3
  • Website and e-pay options 2

Customers don't like

  • Customer service9
  • Rate and the service6
  • Poor service6
  • Corrupt contract6
  • Very bad service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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