PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rent King and ColorTyme as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rent King
ColorTyme

Rent King and ColorTyme Overview

Total reviews
59
43
Company responses
0
0
Issues resolved
0
0

Rent King and ColorTyme Consumer Ratings

Rank
120 out of 1503 in Furniture and Decor category
459 out of 1503 in Furniture and Decor category
Customer service
82 in category
165 in category
Website
82 in category
393 in category
Exchange, Refund and Cancellation Policy
79 in category
234 in category
Reliability
62 in category
364 in category

Rent King and ColorTyme Rating Details

Customer service
2.6 (32 reviews)
1.7 (7 reviews)
Reviewer's quote

I must say I have never came across anyone with such great customer service so great when I came to Rent King in Largo FL, you guys are great and do a wonderful job with serving your customers the proper way and meeting their needs. Thank you guys once again!! :y:..

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...In the week before our agreement was due the rudest customer service person called my husband leaving a rude message and the texted him in all caps that we need to get ahold of our local store right now. I was done needless to say they have there stuff now and I will never buy from them again..

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Website
3.1 (27 reviews)
1.4 (8 reviews)
Reviewer's quote

I purchased a recliner after spending several hours in the store that was in PERFECT condition at the time of purchase with not a mark or a sign of wear on it. When it arrived at my house a few days later, there were 2 VERY noticeable tears in the fabric on the corners of the chair, which would...

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Got denied over verification and they never even called my employment or my landlord. Bunch of losers!!!!

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Exchange, Refund and Cancellation Policy
2.5 (24 reviews)
1.3 (6 reviews)
Reviewer's quote

They greet u as soon as u open the door everyone always has a great attitude when u come into the Bradenton rentking u feel like family

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That was not a problem and very normal according to their policy. But what is wrong is that , My friend has been sue for not returning the tv and he doesn't know how to prove that the tv has been picked up by two colorTyme employees because that day he didn't ask for a return notice. He just have...

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Reliability
2.8 (24 reviews)
1 (6 reviews)
Reviewer's quote

My rent king is in Lakeland they are awesome. They will help you when you need help they go way beyond what is expected. I would highly recommend them.

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Called about broken couch and chair. Boroken

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Rent King and ColorTyme Pros and Cons

Pros
  • Understanding
  • Great customer service
  • Compassion
  • Have phil who works in the twin falls store in idaho
Cons
  • Customer service
  • Used products
  • Racist remarks
  • Worst customer service
  • Rudest customer service i have ever experienced

Rent King and ColorTyme Most Positive Reviews

Top rated reviews
5

My experience with the new management and staff is awesome. They came through for me when it matters most. I ordered a...

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3.5

Purchased what came unwrapped small sectional sofa. To discover it had bed bugs been eating me for months. Sprayed...

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5

The guys at Bearss Ave Kelvin and Luis help me alot for my merchandise those guy will help you on anything me and my...

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No votes

Rent King and ColorTyme Most Critical Reviews

Lowest rated reviews
1

I have been renting furniture from the BRADENTON, FL. location. After just 2/3 months I decided the amt they were...

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1

Color tyme employees are the best salespeople I've seen,listen to,and dealt with in a long ttime. I think they're...

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1

I purchased a laptop from Rent King in Bradenton Fl. The laptop had tons of issues, brought it back to the store to...

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1

I witness a pick up of a friend tv by two colorTyme employees because he couldn't keep up with his payment. That was...

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Rent King and ColorTyme Latest Reviews

Recent published reviews
No votes

Getting calls from my district manager threatening yelling and just talk to I guess a directory somebody from the...

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No votes

this is Grandma Trina Pasco Washington I have been a customer from ColorTyme for 36 years I've never had a problem...

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1.5

I purchased a recliner after spending several hours in the store that was in PERFECT condition at the time of purchase...

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No votes

Can not find them in Ashland ky anymore to make a payment

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Rent King and ColorTyme Products and Services

Most reviewed product and services
  • Rent King Manager (13 reviews)
  • Rent King Customer Care (4 reviews)
  • Rent King 50 Dollar Off Coupon (1 review)
  • Colortyme Customer Care (4 reviews)
  • Colortyme Tv Replacement (1 review)