PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Colonial Van Lines and North America Moving as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Colonial Van Lines
North America Moving

Colonial Van Lines and North America Moving Overview

Total reviews
94
2
Company responses
0
0
Issues resolved
3
0

Colonial Van Lines was first mentioned on PissedConsumer on Jul 20, 2012 and since then this brand received 94 reviews. It is 92 reviews more than North America Moving received since Apr 27, 2016.

Colonial Van Lines and North America Moving Consumer Ratings

Rank
108 out of 899 in Moving and Storage category
174 out of 899 in Moving and Storage category
Product or Service Quality
66 in category
154 in category
Turnaround Time
61 in category
117 in category
Customer service
73 in category
172 in category

According to consumer ratings and reviews, Colonial Van Lines ranks 66 points higher in the Moving and Storage category than North America Moving. People gave Colonial Van Lines 1.1 stars for Product or Service Quality criterion in Moving and Storage category and it is 100 points higher than the worst rated brand in this category. At the same time, North America Moving was rated 1 stars for Product or Service Quality criterion in this category and it is 12 points higher than the worst rated brand in this category. If we look at Turnaround Time criterion, than we see that Colonial Van Lines has a higher rating than North America Moving. Regarding Customer service criterion, consumers gave Colonial Van Lines 1.1 stars and it is 56% greater than other in category. North America Moving however was rated 1 stars and it is 103% worse than other in category.

Colonial Van Lines and North America Moving Rating Details

Product or Service Quality
1.1 (62 reviews)
1 (2 reviews)
Reviewer's quote

...like a broker without previous notice, hire unqualified and mainly DISHONEST partners who after loading truck starting extorting extra money for unsolicited services, offering no warranty on their service or partners acting under their...

Alexandre C

...no customer service, no communication, no nothing ..

Makenzey
Turnaround Time
1.1 (61 reviews)
1 (1 review)
Reviewer's quote

...I had a timeline to move, drive, and start work now i am stuck with no hope of being able to work on time. God only knows what is hoing to happen to my belongings along the way..

PissedConsumer1701468

No items

Customer service
1.1 (61 reviews)
1 (2 reviews)
Reviewer's quote

I call my Colonial customer service representative she assures me that it is just a quote and they can only charge me by the weight. I talk with the mover and he brings down the qoute some but not much. So im still thinking based on what Colonial told me it can't be more than a bit more then...

Treavor

If you have never had to hire a moving company before don’t let North America Moving & Storage be your first experience. It will leave you feeling like you can’t trust any moving company again! I regret ever contacting them! I realize this complaint is long and I apologize for that. I just...

PissedConsumer837182

Colonial Van Lines and North America Moving Pros and Cons

Pros
  • That they started off being extremely helpful
  • Very nice salesperson
  • Started off being extremely helpful
No votes
Cons
  • Misleading information
  • Lost and broken items
  • Unethical practices
No votes

Colonial Van Lines and North America Moving Most Positive Reviews

Top rated reviews
3.2

Do not, under any circumstances, use this company to move your furniture. They estimated a low amount for the move and...

No votes

Colonial Van Lines and North America Moving Most Critical Reviews

Lowest rated reviews
1

BEWARE!! Total NIGHTMARE! Colonial Van Lines contracts out to third party carriers and as a customer you have no...

1

If you have never had to hire a moving company before don’t let North America Moving & Storage be your first experience....

Colonial Van Lines and North America Moving Latest Reviews

Recent published reviews
1.3

I was told they would move me Nov 7th or 8th now it is the 10th, or maybe it could be whenever they feel like it. They...

Read all 94 reviews
1

Moving from Miami to Las Vegas we shopped around to try to find best price and had a really good moving company set up,...

Read all 2 reviews

Colonial Van Lines and North America Moving Products and Services

Most reviewed product and services
  • Colonial Van Lines Moving Service (41 reviews)
  • Colonial Van Lines Long Distance Moving Service (26 reviews)
  • Colonial Van Lines Customer Care (3 reviews)
  • North America Moving Moving Service (1 review)