PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Colonial Penn Life Insurance and Humana as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Colonial Penn Life Insurance
Humana

Colonial Penn Life Insurance and Humana Overview

Total reviews
1
589
Company responses
0
0
Issues resolved
0
3

Colonial Penn Life Insurance and Humana Consumer Ratings

Rank
747 out of 1060 in Insurance category
189 out of 1060 in Insurance category
Customer service
No votes
165 in category
Product or Service Quality
No votes
139 in category
Website
No votes
183 in category
Billing Practices
No votes
175 in category

Colonial Penn Life Insurance and Humana Rating Details

Customer service
No votes
1.2 (230 reviews)
Reviewer's quote

No items

Humana must be being run by a children's play group - the customer service is total useless and not fit for purpose. I covered myself with a dental plan in December 2019. In February 2020 I added my children to the policy - I was told the total premium would be $58...

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Product or Service Quality
No votes
1.3 (195 reviews)
Reviewer's quote

No items

Purchased dental insurance almost a year ago, followed all directives from the website to choose a service provider and Humana will will not pay for simple dental xray's. I had to pay for services rendered by a plan provider in-network $231. 00...

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Website
No votes
1.5 (191 reviews)
Reviewer's quote

No items

Their plan description on the Social Security website didn't mention that and neither did the salesman. Two days before my employer insurance was to expire, in the middle of a pandemic, with social security offices closed they let me know I had no insurance from them. Not a phone call, not a...

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Billing Practices
No votes
1.3 (187 reviews)
Reviewer's quote

No items

called Humana regarding billing issue. Spoke with a rep who was difficult to understand her English, Very arrogant and condescending person. She said some one would contact me regarding my issue...

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Colonial Penn Life Insurance and Humana Pros and Cons

Pros
No votes
  • Prescription drug coverage
  • Very little about humana
  • Doctor
Cons
No votes
  • Customer service
  • Misleading plan coverage
  • Health coverage

Colonial Penn Life Insurance and Humana Most Positive Reviews

Top rated reviews
No votes
5

I need surgery to repair a screw fractured loose in my spine and I complained to the board of directors. They had some...

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No votes
5

I dialed the 1800 number and spoke with a nice agent.
She explained everything to me, and I chose Humana.
It only cost me...

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Colonial Penn Life Insurance and Humana Most Critical Reviews

Lowest rated reviews
No votes
1

FROM A PROVIDER...AUTHORIZATIONS ARE NOT REQUIRED IN GEORGIA BUT HUMANA CANNOT SEEM TO GET THIS RIGHT. I HAVE CALLED AT...

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No votes
1

I have only had my plan since May 1. During that time I have had 3 claims rejected from them. I was able to contact...

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Colonial Penn Life Insurance and Humana Latest Reviews

Recent published reviews
No votes
No votes

It was a Thankyou for the masks sent to us. I obviously posted it on the wrong site.

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No votes
No votes

Humana sucks. Their website is completely useless unless you wnat to watch a green circle spin for hours. DO NOT BUY...

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Colonial Penn Life Insurance and Humana Products and Services

Most reviewed product and services
No votes
  • Humana Health Insurance (101 reviews)
  • Humana Customer Care (54 reviews)
  • Humana Dental Insurance (48 reviews)