PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Colonial Penn Life Insurance and Humana as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Colonial Penn Life Insurance
Humana

Colonial Penn Life Insurance and Humana Overview

Total reviews
1
558
Company responses
0
0
Issues resolved
0
3

Humana was first mentioned on PissedConsumer on Nov 8, 2009 and since then this brand received 558 reviews. It is 557 reviews more than Colonial Penn Life Insurance received since Feb 4, 2013.

Colonial Penn Life Insurance and Humana Consumer Ratings

Rank
834 out of 1479 in Insurance category
180 out of 1479 in Insurance category
Customer service
No votes
149 in category
Website
No votes
176 in category
Product or Service Quality
No votes
133 in category

According to consumer ratings and reviews, Humana ranks 654 points higher in the Insurance category than Colonial Penn Life Insurance.

Colonial Penn Life Insurance and Humana Rating Details

Customer service
No votes
1.3 (219 reviews)
Reviewer's quote

No items

Human Dental has the worst customer service I have ever experienced in my life. You are constantly transferred from one person to another. They could not even find the plan I signed up for, discovered this after spending 2 hours talking to 5 different people...

Aayan
Website
No votes
1.5 (182 reviews)
Reviewer's quote

No items

I tried to log onto my account with the Humana Website on 1/2/20 to check on a prescription refill, only find no access to the online pharmacy. When I called to find out why I was put on hold for several minutes before speaking to a representative. I was told that my policy with them had "termed",...

Joven
Product or Service Quality
No votes
1.4 (180 reviews)
Reviewer's quote

No items

Worst customer service ever!!!! Transferred many times no one knows what they're doing they all say something different and calls always go over seas - THE WORST..

PissedConsumer1713051

Colonial Penn Life Insurance and Humana Pros and Cons

Pros
No votes
  • Prescription drug coverage
  • Very little about humana
  • Doctor
Cons
No votes
  • Customer service
  • Misleading plan coverage
  • Health coverage

Colonial Penn Life Insurance and Humana Most Positive Reviews

Top rated reviews
No votes
5

I need surgery to repair a screw fractured loose in my spine and I complained to the board of directors. They had some...

Colonial Penn Life Insurance and Humana Most Critical Reviews

Lowest rated reviews
No votes
1

FROM A PROVIDER...AUTHORIZATIONS ARE NOT REQUIRED IN GEORGIA BUT HUMANA CANNOT SEEM TO GET THIS RIGHT. I HAVE CALLED AT...

Colonial Penn Life Insurance and Humana Latest Reviews

Recent published reviews

After terminating my insurance and contacting the representative Peggy Ann Mason in Roseville, Ca several times; Colonia...

Read all 1 review

In 2018 I was diagnosed with a "ripening" cataract in my right eye. Since I am blind in my left, my Humana-recommended c...

Read all 558 reviews

Colonial Penn Life Insurance and Humana Products and Services

Most reviewed product and services
No votes
  • Humana Health Insurance (99 reviews)
  • Humana Customer Care (51 reviews)
  • Humana Dental Insurance (45 reviews)