PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Polygroup and Coleman as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Polygroup
Coleman

Polygroup and Coleman Overview

Total reviews 299 156
Company responses 0 0
Issues resolved 3 1

Polygroup and Coleman Consumer Ratings

Rank
101 out of 269 in Pools, Spas and Plumbing Supplies category
36 out of 182 in Hunting, Fishing and Camping category
Customer service
59 in category
26 in category
Product or Service Quality
81 in category
29 in category
Warranty
72 in category
20 in category
Value for money
72 in category
28 in category

Polygroup and Coleman Rating Details

Customer service
1.3 (155 reviews)
1.1 (53 reviews)
Reviewer's quote

Would of been nice to speak with a Customer service representative!!..

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After three and a half hours I customer service I am getting the coolers replaced the people are in another country I ask for a supervisor I'm told the supervisor does not want to talk to you I sent pictures I sent everything they asked and then they asked for more. It's ridiculous the product is a...

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Product or Service Quality
1.2 (147 reviews)
1.2 (53 reviews)
Reviewer's quote

I couldn't even get a customer service representative on the phone so no hasn't been resolved at all !! Try..

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I am submitting this to inform you that we have had the worst customer service ever. We called two months ago and placed a claim, followed all directions, sent pictures, made several follow up calls. We even received an email that stated the pictures were received and the replace grate was getting...

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Warranty
1.2 (142 reviews)
1.3 (44 reviews)
Reviewer's quote

...Just threw out so much money between pool warranty chemicals toys..

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Last year replace we waited to put up this year to put up didn't last a month have warranty for three years. but getting old cost of chemicals and labor and missing out on swimming. the windows are no good...

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Value for money
1.3 (139 reviews)
1.4 (58 reviews)
Reviewer's quote

...Spend money during a crisis for a crap situation and kids cant use the pool, difficult to deal with. Less than 2 weeks and second pumps stops working really guess a waste of money..

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...Coleman needs to refund people's money for this pool. Parts missing, liner leaking. Do not purchase!!..

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Polygroup and Coleman Pros and Cons

Pros
  • Cheap
  • Tree
  • People at service center are very nice
  • Other coleman products have been good
  • Loved coleman until this junk pool
  • Until my pool messed up
Cons
  • Customer service
  • Defective product
  • No customer service
  • Windows leaking
  • Poor quality of pool with windows
  • Poor quality

Polygroup and Coleman Most Positive Reviews

Top rated reviews
5

I bought the pool from Walmart July 23 /2014 used 2 months put all the parts up in a tote in a out building hooked it...

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5

Last year replace we waited to put up this year to put up didn't last a month have warranty for three years.but getting...

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5

I ordered a cheap part i needed for my pool and paid $15 for 3 day Shipping. When I got the email it said i wouldnt get...

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5

I apologize for the inconvenience. My husband when unpacking put the filter gasket aside and forgot all about it for 2...

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Polygroup and Coleman Most Critical Reviews

Lowest rated reviews
1

We bought a pre-lit Christmas tree. It also rotated. When we plugged it in, it rotated. None of the lights worked. We we...

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1

How in the *** do you put your name on a product you don't stand behind. Coleman pools sold at Walmart are a piece of...

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1

I purchased a $200 pre-lit Christmas Tree and the lights did not stay lit for one season! I called Polygroup in hopes th...

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1

I purchased a coleman 18x48 swimming pool around memorial day 2017 i just went and uncovered my pool and my poles are...

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Polygroup and Coleman Latest Reviews

Recent published reviews
1

Only used 2 seasons and one color out of two doesn't work anymore. Poor quality. Model: LS-002D-S.

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No votes

This is *** I got this cooler for my wedding on 11/7/2020 bought that day, the side is dented with the handle mashed,...

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No votes

I purchased a Polygroup tree from Sears a few years ago and was and have been initially happy with it until now. I paid...

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1

i bought this pump to winterize my camper two years age, first year it worked ok, now it does not prime for 10 t0 15...

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Polygroup and Coleman Products and Services

Most reviewed product and services
  • Polygroup Pool (90 reviews)
  • Polygroup Christmas Tree (55 reviews)
  • Polygroup Pool Liner (6 reviews)
  • Coleman Pool (101 reviews)
  • Coleman Rv (13 reviews)
  • Coleman Pool Pump (8 reviews)