PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coleman Furniture and Joss And Main as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coleman Furniture
Joss And Main

Coleman Furniture and Joss And Main Overview

Total reviews 380 56
Company responses 0 0
Issues resolved 8 0

Coleman Furniture and Joss And Main Consumer Ratings

Rank
433 out of 1549 in Furniture and Decor category
132 out of 1549 in Furniture and Decor category
Customer service
316 in category
87 in category
Exchange, Refund and Cancellation Policy
293 in category
76 in category
Reliability
285 in category
105 in category
Delivery Service
326 in category
188 in category

Coleman Furniture and Joss And Main Rating Details

Customer service
1.2 (228 reviews)
2.4 (17 reviews)
Reviewer's quote

...Lack of communication , damaged items, bad customer service, excessive restocking charge..

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Order # 302473**** Your email claims the lady bug mat was delivered but it was not I sent a previous email with the wrong order number that review was #194**** I called your customer service hot line but no one answered after a 40 minute wait several times. 516652****..

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Exchange, Refund and Cancellation Policy
1.2 (204 reviews)
2.5 (17 reviews)
Reviewer's quote

I asked for them to pick up that half and give a refund and here it is, months later and STILL going back and forth with them. EVERY TIME I talk to them, they claim its on the way but I still haven't seen it. I keep asking for a refund but they REFUSE bc it is apparently "on the way" but it truly...

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...We just want a full refund including undisclosed return shipping charges of an inferior product..

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Reliability
1.2 (198 reviews)
2.2 (18 reviews)
Reviewer's quote

BEWARE of this Company - Shifty Return Policies, Tried to keep $300 of our money.Do not order from Home Gallery Stores or Coleman FurnitureBeware of HOme Gallery Stores

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Ordered from internet. Advertised drapes were listed as BLACK OUT,THERMAL DRAPES. A big fat lie.These drapes were not lined!!!??? As thermal they were not lined. LIED

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Delivery Service
1.6 (193 reviews)
2.4 (21 reviews)
Reviewer's quote

The delivery service provided by need it now Ohio went smoothly The delivery service provided by Need it Now Ohio went smoothly. However, after having this sectional for only 14 days, the support beam in the back of the RAF end recliner broke completely in half while my friend was sitting in the...

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I contacted customer service and they said they could fix the problem by placing another order for my correct rug. I asked them if it would be possible to order the rug I want in a size down (8 X 10) because looking at the incorrect rug on my floor, I would prefer the size to be slightly smaller....

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Coleman Furniture and Joss And Main Pros and Cons

Pros
  • Price
  • Free delivery
  • Verity of products
  • Wide selection
  • Orginal bedspread
  • Products
Cons
  • Customer service
  • Delivery service
  • Damaged item
  • Delivery
  • Barrage of unsolicited solicitation emails
  • Return policy a disgrace

Coleman Furniture and Joss And Main Most Positive Reviews

Top rated reviews
5

We found this Damacio Dark Brown Sectional at Ashley’s Furniture and ended up finding it at Coleman Furniture online....

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5

Please stop sending me e-mails. My email address is foltzakathleen54 @***.com

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5

First, let me say that Coleman furniture has the best selection of every style of furniture that I have seen online, but...

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5

Spoke with Mackenzie in customer service. Outstanding representative of your company. Easily resolved with customer sati...

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Coleman Furniture and Joss And Main Most Critical Reviews

Lowest rated reviews
1

“My experience with Coleman Furniture has been a nightmare. I was excited to order a leather sectional from Coleman...

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1

I ordered a comforter through Joss and Main as I qualified for free shipping. The inital prices was $140.00 US. To my...

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1

On June 28th, 2014 I ordered a dinette set to be delivered to my sister in San Antonio, TX, from Coleman’s Furniture, th...

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1

Ordered a bed in Oct 2016 ... paid for it ... I called them in Nov only to find out it was on backorder. It is now Feb...

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Coleman Furniture and Joss And Main Latest Reviews

Recent published reviews
1

BEWARE of this Company - Shifty Return Policies, Tried to keep $300 of our money.
Do not order from Home Gallery Stores o...

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1

Ordered from internet. Advertised drapes were listed as BLACK OUT,
THERMAL DRAPES. A big fat lie.
These drapes were not li...

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1.6

Ordered my sectional on July 5th 2020, after I confirmed my payment for the order I received a notice that delivery may...

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No votes

I called you shortly after I ordered the cat tree and said I did not want it. I was notified that the cancellation was...

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Coleman Furniture and Joss And Main Products and Services

Most reviewed product and services
  • Coleman Furniture Delivery Service (62 reviews)
  • Coleman Furniture Shipping Service (53 reviews)
  • Coleman Furniture Furniture Set (4 reviews)
  • Joss And Main Shipping Service (7 reviews)
  • Joss And Main Chair (1 review)