PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coleman Furniture and Joss And Main as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coleman Furniture
Joss And Main

Coleman Furniture and Joss And Main Overview

Total reviews
346
32
Company responses
0
0
Issues resolved
7
0

Coleman Furniture was first mentioned on PissedConsumer on Oct 23, 2012 and since then this brand received 346 reviews. It is 314 reviews more than Joss And Main received since Jul 24, 2015.

Coleman Furniture and Joss And Main Consumer Ratings

Rank
364 out of 1894 in Furniture and Decor category
93 out of 1894 in Furniture and Decor category
Customer service
287 in category
75 in category
Exchange, Refund and Cancellation Policy
261 in category
62 in category
Staff
328 in category
96 in category

According to consumer ratings and reviews, Joss And Main ranks 271 points higher in the Furniture and Decor category than Coleman Furniture. People gave Coleman Furniture 1.2 stars for Customer service criterion in Furniture and Decor category and it is 318 points higher than the worst rated brand in this category. At the same time, Joss And Main was rated 2.8 stars for Customer service criterion in this category and it is 530 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Joss And Main has a higher rating than Coleman Furniture. Regarding Staff criterion, consumers gave Coleman Furniture 1.3 stars and it is 54% worse than other in category. Joss And Main however was rated 2.8 stars and it is 84% greater than other in category.

Coleman Furniture and Joss And Main Rating Details

Customer service
1.2 (208 reviews)
2.8 (13 reviews)
Reviewer's quote

...Other than that i would not trust a word from the website and / or customer service. And hope whatever you get is what you expected because if not make sure you read the return policy before hand!!..

Mark b

Very well great customer service!!!! I think I called the wrong phone line! I feel terrible about this!sec..

Linda M
Exchange, Refund and Cancellation Policy
1.2 (189 reviews)
2.8 (11 reviews)
Reviewer's quote

...Coleman said they would give me a $50 refund on my order which is about 3% of the total order...

DC D

...We just want a full refund including undisclosed return shipping charges of an inferior product..

Edward B
Staff
1.3 (187 reviews)
2.8 (13 reviews)
Reviewer's quote

I will not be shopping with this company again due to their lack of morality of staff, accountability towards their damaged products, and their abominable customer service. So far, I'm out $1000 dollars after delivery fees and taxes on a broken couch sold through an irresponsible company. This...

Hannah B

Part of my order was damaged in route, and they promptly took care of the issue. Thanks Joss and Main

Sharnette

Coleman Furniture and Joss And Main Pros and Cons

Pros
  • Price
  • Free delivery
  • Verity of products
  • Orginal bedspread
  • Wide selection
  • Item was just the wrong color
Cons
  • Customer service
  • Delivery service
  • Damaged item
  • Delivery
  • Return policy a disgrace

Coleman Furniture and Joss And Main Most Positive Reviews

Top rated reviews
5

We found this Damacio Dark Brown Sectional at Ashley’s Furniture and ended up finding it at Coleman Furniture online....

5

Please stop sending me e-mails. My email address is foltzakathleen54 @gmail.com

Coleman Furniture and Joss And Main Most Critical Reviews

Lowest rated reviews
1

“My experience with Coleman Furniture has been a nightmare. I was excited to order a leather sectional from Coleman...

1

I ordered a comforter through Joss and Main as I qualified for free shipping. The inital prices was $140.00 US. To my...

Coleman Furniture and Joss And Main Latest Reviews

Recent published reviews
1.4

This is my horror story - true, absurd, and still unresolved 106+ days after the order, as of January 9th.
It all started...

Read all 346 reviews
1

Sad to say I'm highly disappointed in my recent shopping experience! I had three orders cancelled within two days. Many...

Read all 32 reviews

Coleman Furniture and Joss And Main Products and Services

Most reviewed product and services
  • Coleman Furniture Delivery Service (59 reviews)
  • Coleman Furniture Shipping Service (52 reviews)
  • Coleman Furniture Customer Care (41 reviews)
  • Joss And Main Shipping Service (6 reviews)
  • Joss And Main Customer Care (4 reviews)
  • Joss And Main Chair (1 review)