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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $193 AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Website
Customer service
Discounts and Special Offers
Diversity of Products or Services
  • Salesman was truthful about not to expect help from customer ser 1
  • Polite and pleasent 1

Customers don't like

  • Poor quality for the price5
  • Customer service4
  • Return procedure3
  • Rude phone representatives2
  • Customer service did not attemt any help2
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Tbdress

Footwear and Clothing
  • 14 ISSUES RESOLVED
  • 768 TOTAL REVIEWS
  • $41.6K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Website
Customer service
Discounts and Special Offers
Diversity of Products or Services
  • Cute dresses 13
  • I like the designs 8
  • Cool wardrobe 8
  • Polite and curtious service people 6
  • I did not like 6

Customers don't like

  • Poor quality9
  • Unable to receive refund8
  • Horrible customer service7
  • Return policy6
  • No return address5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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