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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Normal experience 1
  • Polite and pleasent 1

Customers don't like

  • Customer service9
  • Poor customer service8
  • Exchange policy4
  • Rude phone representatives4
  • Poor quality for the price4
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Tbdress

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 656 TOTAL REVIEWS
  • $38.4K CLAIMED LOSSES
  • $226 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Cute dresses 12
  • Cool wardrobe 8
  • I like the designs 8
  • Polite and curtious service people 6
  • I did not like 5

Customers don't like

  • Unable to receive refund13
  • Poor quality12
  • Horrible customer service10
  • Returns policy9
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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