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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $192 AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Polite and pleasent 1
  • Salesman was truthful about not to expect help from customer ser 1

Customers don't like

  • Poor quality for the price4
  • Customer service3
  • Poor customer service3
  • Return procedure3
  • Rude phone representatives2
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Tbdress

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 716 TOTAL REVIEWS
  • $39.9K CLAIMED LOSSES
  • $225 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Cute dresses 13
  • Cool wardrobe 8
  • I like the designs 8
  • I did not like 6
  • Polite and curtious service people 6

Customers don't like

  • Poor quality9
  • Unable to receive refund8
  • Return policy6
  • No return address5
  • Omitted facts about refund prior to purchase4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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