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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $5.2K CLAIMED LOSSES
  • $207 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Style of clothing 1
  • Polite and pleasent 1

Customers don't like

  • Customer service14
  • Poor quality for the price6
  • Return procedure3
  • Rude phone representatives2
  • Customer service did not attemt any help2
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Rosewe

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 1387 TOTAL REVIEWS
  • $37.5K CLAIMED LOSSES
  • $146 AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Very disatisfied 21
  • Prices 4
  • What the dress looked like 2
  • Website designed nice 2
  • Variety of items 2

Customers don't like

  • Poor customer service50
  • Cannot return10
  • Very poor service9
  • Poor quality8
  • Cannot get refund8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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