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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $5.2K CLAIMED LOSSES
  • $207 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Style of clothing 1
  • Polite and pleasent 1

Customers don't like

  • Customer service14
  • Poor quality for the price6
  • Return procedure3
  • Rude phone representatives2
  • Customer service did not attemt any help2
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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $803 AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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