Cole Haan vs Forever 21

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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $189 AVERAGE LOSS
2.3
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Polite and pleasent 1

Customers don't like

  • Customer service8
  • Poor customer service7
  • Rude phone representatives4
  • Exchange policy3
  • Poor quality for the price3

Products by Cole Haan

No items

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 314 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • No help from customer service4
  • Store policy4

Products by Forever 21

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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