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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Normal experience 1
  • Polite and pleasent 1

Customers don't like

  • Poor quality for the price4
  • Customer service3
  • Poor customer service3
  • Return procedure3
  • Rude phone representatives2
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Fashionmia

Footwear and Clothing
Has verified representatives
  • 17 ISSUES RESOLVED
  • 1,121 COMPANY RESPONSES
  • 1751 TOTAL REVIEWS
  • $86.8K CLAIMED LOSSES
  • $254 AVERAGE LOSS
3.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Low prices 56
  • Customer service 36
  • Clothes look 28
  • Communication 24
  • Quality 20

Customers don't like

  • Very poor quality18
  • Incorrect sizing chart18
  • Late delivery18
  • Items have not been delivered8
  • No response from customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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