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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Normal experience 1
  • Polite and pleasent 1

Customers don't like

  • Customer service9
  • Poor customer service8
  • Exchange policy4
  • Rude phone representatives4
  • Poor quality for the price4
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Fashionmia

Footwear and Clothing
Has verified representatives
  • 15 ISSUES RESOLVED
  • 985 COMPANY RESPONSES
  • 1621 TOTAL REVIEWS
  • $75.7K CLAIMED LOSSES
  • $239 AVERAGE LOSS
3.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Customer service 34
  • Clothes look 28
  • Communication 24
  • Low prices 23
  • Quality 18

Customers don't like

  • Very poor quality38
  • Incorrect sizing chart36
  • Late delivery34
  • Items have not been delivered22
  • Time it takes to receive items20
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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