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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $193 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Polite and pleasent 1

Customers don't like

  • Customer service14
  • Poor quality for the price6
  • Return procedure3
  • Rude phone representatives2
  • Customer service did not attemt any help2
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Fashionmia

Footwear and Clothing
Has verified representatives
  • 19 ISSUES RESOLVED
  • 1,268 COMPANY RESPONSES
  • 1931 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $259 AVERAGE LOSS
3.8
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Low prices 55
  • Clothes look 28
  • Communication 24
  • Quality 20
  • Bad customer service

Customers don't like

  • Incorrect sizing chart20
  • Very poor quality18
  • Late delivery18
  • Bad customer service12
  • No response from customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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